Business ProfileforChippewa Valley Mazda

I was working with a salesperson regarding a vehicle on their lot. We conversed all week about the vehicle which began on the Sunday prior. I ended up speaking to another salesperson about the same vehicle. I set up an appointment for Thursday to come drive the car. I live about 90 miles from the dealership. On Wednesday, I was notified by one of the salespeople the car was in the shop to replace a hose. We rescheduled for Friday. I told the salesperson twice on Wednesday to let me know if I should put a deposit on the vehicle. Then Thursday evening, I received a call stating the car had been sold on Thursday. I was never notified. Between two salespeople, they had no idea what was happening with that vehicle. There was a serious lack of communication within the dealership. I expressed extreme disappointment but all I got was a “sorry this happened”. The takeaway from this review is that if you show interest in a vehicle (used) at this dealer, you may never know that there is another story and unless you throw money at it, along with your interest, you have no guarantee the vehicle will still be there the next day.