BBB Business Review

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This business is not BBB accredited.

Fox Valley Asphalt

Phone: (920) 722-8222 Fax: (920) 722-8277 View Additional Phone Numbers 7526 State Road 76, Neenah, WI 54956 http://www.foxvalleyasphalt.com


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Description

This company offers asphalt and paving for commercial and residential markets. Services include excavating, parking lots and driveways, striping, infrared (thermal bonding) repairs for potholes and depressions, manhole adjustments, cracked or "alligator" areas, asphalt ramping, blending asphalt generations and uneven/low spots, and hot rubberized crack sealing/seal coating. The business also paves and installs basketball courts and tennis courts (athletic surfacing and tennis court color systems). Commercial and residential snow plowing services are also available.  


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On August 1, 2016 Fox Valley Asphalt's BBB Accreditation was suspended as the business failed to resolve a complaint filed with BBB.  The matter will be reviewed at the next BBB Board of Directors meeting. 


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fox Valley Asphalt
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 19, 2001 Business started: 01/01/1988 in WI Business started locally: 01/01/1988 Business incorporated 09/10/1996 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
http://www.fmcsa.dot.gov/
Fax Number: 617-494-2783

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bradley A. Best, Owner Mr. Ronald Zirpel, Sales
Contact Information
Principal: Mr. Bradley A. Best, Owner
Business Category

Asphalt Snow Removal Service Seal Coating Sealing - Pavement Tennis Court Resurfacing Excavating Contractors Parking Area Maintenance & Marking Tennis Court Construction Asphalt Paving Mixture and Block Manufacturing (NAICS: 324121)

Refund and Exchange Policy
One year material and workmanship warranty on all paving work.
Alternate Business Names
Fox Valley Asphalt & Maintenance Fox Valley Asphalt & Maintenance, LLC
Industry Tips
Paving Contractor Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.