Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Howie Voigt's Appliance Service Center, div. of VanVreede TV & Appliance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHowie Voigt's Appliance Service Center, div. of VanVreede TV & Appliance

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Howie Voigt's Appliance Service Center, div. of VanVreede TV & Appliance offers sales, service, parts and repair on major appliances.

    Business Details

    Location of This Business
    2610 W Wisconsin Ave, Grand Chute, WI 54914-1714
    BBB File Opened:
    6/25/2009
    Years in Business:
    46
    Business Started:
    6/1/1977
    Business Started Locally:
    6/1/1977
    Business Incorporated:
    7/24/1973
    Type of Entity:
    Corporation
    Alternate Business Name
    • Howie Voigt's Appliance Service Center
    • VanVreede TV & Appliance, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Andrew Behrent, Manager
    • Greg L. Ernst, President / Owner
    • Gary L. Brynjulfson, Owner
    Contact Information

    Principal

    • Greg L. Ernst, President / Owner
    • Gary L. Brynjulfson, Owner

    Customer Contact

    • Andrew Behrent, Manager
    • Greg L. Ernst, President / Owner
    • Gary L. Brynjulfson, Owner

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    *********** appliances delivered new kitchen appliances August. Dishwasher would not run without throwing error codes and refrigerator was completely missing one of the drawer slides. *********** transferred the repair to their Howie ****** Appliance **************** Howie ****** couldnt schedule a technician until September. Technician is there for 15 minutes, agrees to order drawer slide and says dish washer needs new control board.Howie ****** cant get parts for three months. Finally show up to repair items in December. Technician comes on site and finds that they didnt order all the correct parts for drawer slide and have wrong control board for dishwasher.We wait another month yesterday January 25, the technician again comes to our house. Once again, they have the wrong parts for the drawer slide They were able to replace the control board, and left. Last night we finally get to use our dishwasher, which has never worked since being delivered 6 months ago, and we got the same error code we had in August!!!Today, January 26, I call in the morning to talk to a manager. They take my information and promise that a manger will call me back today. By 3:30, I call back again and am told that all the managers are in meetings but they will call be back today.Well, its now 6:00 and I havent received a call.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Craig C

    1 star

    05/03/2023

    WISH THERE WAS A NEGATIVE STAR RATING Absolutely worst customer service EVER!! Bought a washer 3 years ago & had problems with it in Feb of this year. Since there was 5 year warranty we called VanVreedes to set up service. They contacted Howie Voight to contact us to do service repair. After several trips & different parts it's STILL NOT fixed!! It's been OVER 2 months and they still haven't fixed it!!! WARNING!! DO NOT UTILIZE EITHER COMPANY!!!

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.