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          Find a Location

          Research Products has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Research Products

              PO Box 1467 Madison, WI 53701-1467

            • Research Products

              1015 E Washington Ave Madison, WI 53703-2938

            Business ProfileResearch Products

            Air Quality Services
            Multi Location Business

            Contact Information

            PO Box 1467

            Madison, WI 53701-1467

            Get Directions
            Visit Website
            Email this Business
            (608) 257-8801

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 85

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Research Products has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Research Products

                PO Box 1467 Madison, WI 53701-1467

              • Research Products

                1015 E Washington Ave Madison, WI 53703-2938

              Location of This Business
              PO Box 1467, Madison, WI 53701-1467
              Email this Business
              BBB File Opened:
              7/8/1993
              Years in Business:
              85
              Business Started:
              9/1/1938
              Business Started Locally:
              9/1/1938
              Alternate Business Name
              • Aprilaire
              • Research Product Corporation
              Business Management
              • Ms. Christiane Gratz, Administrative Service Manager
              Contact Information

              Principal

              • Ms. Christiane Gratz, Administrative Service Manager

              Customer Contact

              • Ms. Christiane Gratz, Administrative Service Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/04/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Purchased an Aprilaire Home Humidifier 400M. from Amazon.While installing I noticed that the transformer was not giving any power, I purchased one from another store and confirmed that the transformer I received was defective.Contacted Aprilaire Customer/service and tech support, as per ******************** I will have to mail the transformer to them on my expense.How does it make any sense to pay ***** for shipping on an ***** part?
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              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Mina H

              01/13/2024

              Humidity reading on the controller is much higher than actual level (high end thermostat). So, on max, it doesnt run enough to keep up with the demand. It shuts off too early. sensor is bad and the company wants me to send it from ****** to the US at my expense so they can ( test it) before they can send me a replacement. of course thats not worth it.Company doent want to send a replacement and their suggestion to solve the problem is i have to buy a new controller at my own expense as well!!!!WHAT A CRAPPY SERVICE!!!Ended up being a complete waste of money and time.

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              BBB Serving Wisconsin

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