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            • TASC

              2302 International Ln Madison, WI 53704-3136

              BBB Accredited Business

            Business ProfileTASC

            Employee Benefit Plans
            BBB accredited business

            Contact Information

            2302 International Ln

            Madison, WI 53704-3136

            Get Directions
            Visit Website
            (608) 241-1900

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            Customer Reviews

            1.05/5

            Average of 88 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            165 complaints closed in last 3 years

            70 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/19/2010

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            TASC offers insurance services including tax savings on insurance and health care benefits such as flex spending, COBRA, HRA/HSA, and payroll services and retirement plans for businesses in the United States, including Guam and Puerto Rico.

            Products & Services

            125 - FSA, 105 - HRA, HSA, COBRA Administration, Payroll Services, Compliance Services, ERISA Administration, FMLA Administration

            Business Details

            Location of This Business
            2302 International Ln, Madison, WI 53704-3136
            BBB File Opened:
            3/20/1992
            Years in Business:
            50
            Business Started:
            1/1/1974
            Business Started Locally:
            1/1/1974
            Business Incorporated:
            5/27/1986
            Accredited Since:
            4/19/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Total Administrative Services Corporation
            • ERISAEdge
            • FMLAMatters
            • RETIREEZ
            • PayPath
            • eflex Group
            • AgriPlan
            • BizPlan
            • FlexSystem
            • DirectPay
            • CobraTODAY
            Related Businesses
            Business Management
            • Daniel Rashke, Chairperson
            • Paul Thums, Manager of Customer Care
            • Cheryl Cordio, Business Relations Coordinator
            • Eric Shackelford, Manager of Customer Relations
            • Pam Reynolds, CEO
            Contact Information

            Principal

            • Daniel Rashke, Chairperson
            • Eric Shackelford, Manager of Customer Relations

            Customer Contact

            • Daniel Rashke, Chairperson
            • Cheryl Cordio, Business Relations Coordinator
            • Eric Shackelford, Manager of Customer Relations
            • Pam Reynolds, CEO
            Additional Contact Information

            Fax Numbers

            • (608) 241-4584
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            165 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I am seeking your assistance with a medical travel reimbursement issue that has not been resolved by TASC. The claim, involving a $1.26 reimbursement for my daughter's medical appointment in August, was denied for "Insufficient Documentation," without specification of what further documents are needed. Despite multiple attempts, I have been unable to reach TASC to clarify or resolve this matter.The TASC ID is **************. I would greatly appreciate the BBB's intervention to help facilitate a fair resolution to this situation.Thank you for your support and assistance.
            Read More
            Read 164 More Complaints

            Customer Reviews

            88 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rachel N

            08/28/2024

            Terrible customer service. This company is the FSA provider for state of La group benefits. I’m asked to provide receipts on every single transaction, regardless of whether it was a doctors office or pharmacy. Recurring prescription drugs still require a receipt. The problem is the receipt is almost always insufficient and I am forced to request a special receipt from the doctor or pharmacy to meet the needs of TASC’s online verification. My FSA account is suspended because I cannot provide this information according to their timeline. My money is constantly tied up because they do not honor claims they purport to cover. Every day is a new issue and customer service is not helpful. I’m at a loss on what more i can possibly do to make this process remotely easier.

            TASC Response

            08/29/2024

            ****** - Apologies for the experience you've had with claim verification. I have asked a customer advocate to reach out to you and assist with any further claim documentation needed and support your claim submission. Thank you.
            Read 87 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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