Business ProfileforSchoepp Motors, Inc.

I searched online for a particular SUV-******** Edge. I found a dealership that carried the vehicle in *******, **, I was looking for with those specific features. I reached out to a salesperson and scheduled a time to look at the Edge. At which time (May 20th, 2023) I was very interested in purchasing the vehicle and processed to negotiate a price. Once we agreed on a price and I signed the paperwork they then transferred my physical **** license plates to my new car. At no time during all this was I advised I would be responsible for handling the **** tax, title and license with the state I reside in. Once the sell was wrapped up, I was under the impression that there was nothing else needed on my end. My original registration is due the month of February and since I hadnt received a renewal notice I reached out to my local courthouse and was advised they never received the appropriate documentation for registration. I then took immediate action and paid the necessary fees including the late penalty ($156). I then reached out to the dealership to request reimbursement for the additional fee. At which time I was told they remembered the sell last year and how I carried myself poorly, but conveniently didnt remember transferring the physical license places and that I was lying and I should have been educated better on the car buying laws. He then goes on to say they always transfer the license plates at the end of the sell however the loan representative mentioned they should have never done so and just provided a temporary plate. Yes, I raised my voice as I was extremely upset as this situation that could have been avoided if I was educated at the time of the sell. I will NEVER buy any future vehicles nor recommend the dealership to any of my family and friends.All i was asking for was a refund of the penalty fee ($156)