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Find a Location

Kari Toyota has 1 locations, listed below.

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    Business ProfileforKari Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers sales of new and used automobiles along with repair services, parts, accessories, including tires and detailing. This company also rents and leases vehicles.

    Business Details

    Location of This Business
    1002 Tower Ave, Superior, WI 54880-1522
    BBB File Opened:
    4/29/2003
    Years in Business:
    91
    Business Started:
    1/1/1933
    Business Incorporated:
    7/27/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Kari Incorporated
    Business Management
    • Mr. James E. Kari, Principle
    • Mr. Chris Kari, General Manager
    • Mr. Wayne H. Kari, President
    Contact Information

    Principal

    • Mr. James E. Kari, Principle
    • Mr. Chris Kari, General Manager

    Customer Contact

    • Mr. Chris Kari, General Manager
    Additional Contact Information

    Fax Numbers

    • (715) 394-8603
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric J

    1 star

    02/09/2022

    I had my Camry serviced there and they didnt fill the oil to recommended capacity or top off the windshield washer fluid. I went back to them and they said everything was fine. I know that even though the oil was in the safe zone it wasnt filled to specifications. I told the service manager that I was unhappy with the service and that Im not coming back to Kari Toyota and all he said was ok!!

    Kari Toyota Response

    02/10/2022

    I have confirmed **************** brought his 2017 Camry into our service department on February 7, 2022 and our technician changed the oil and oil filter. According to our service manager and other service department employees **************** brought his vehicle back in two days later on February 9, 2022 with the complaint that the oil was not full and the washer fluid was not topped off. The service manager offered to go out and look at the oil level with the customer, but **************** did not want to go with him. They took his Camry into the shop and after briefly letting the oil settle the service manager checked the oil which was exactly on the dip stick full line. This was confirmed and verified by two technicians. No oil needed to be added. I am not sure what **************** noticed but I'm wondering if he did not let the vehicle rest long enough after the vehicle was running before checking the oil level. This will cause the oil level to look low as much of the oil may not have returned to the reservoir yet. That is just a suggestion as it is common. Our technicians set a digital reading for each vehicle to measure the exact amount of oil to add to the tenth of a quart so the measurements should be spot on.When the vehicle was in the shop they also topped off the washer fluid. It is estimated it took less than a cup of fluid to fill to the absolute top. This was two days after the original service was preformed and I am not sure if **************** used the fluid or not in those two days, but if the fluid was that close I would deem it acceptable even if he hadn't used any. We do add washer fluid to customer's vehicles when they get an oil change but we do not claim to fill it to the top and it is a complimentary service. The customer does not pay extra for the washer fluid.I am sorry **************** is unsatisfied with the service he received from us. I apologize for that. We hate to lose a customer but it is ******************** option to get his vehicle serviced wherever he would like.

    Local BBB

    BBB Serving Wisconsin

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