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Find a Location

Bergstrom Cadillac, Buick, GMC truck of Green Bay has 1 locations, listed below.

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    Business ProfileforBergstrom Cadillac, Buick, GMC truck of Green Bay

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2002

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers new and used automobile sales and service.

    Business Details

    Location of This Business
    301 N Taylor St, Green Bay, WI 54303-3330
    BBB File Opened:
    4/11/1994
    Years in Business:
    32
    Business Started:
    8/1/1991
    Business Started Locally:
    8/1/1991
    Business Incorporated:
    8/13/1991
    Accredited Since:
    9/12/2002
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bergstrom Cadillac of Green Bay, Inc.
    Business Management
    • John F. Bergstrom, CEO & Chairman
    • John Hogerty, Vice President
    • Tim Bergstrom, President & COO
    • Scott Stielow, Vice President
    Contact Information

    Principal

    • Tim Bergstrom, President & COO

    Customer Contact

    • John F. Bergstrom, CEO & Chairman
    • John Hogerty, Vice President
    • Tim Bergstrom, President & COO
    • Scott Stielow, Vice President
    Additional Contact Information

    Fax Numbers

    • (920) 494-5530
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    1) Purchased a vehicle from Bergstrom on August 19, ******) Between 8/19/22 and 9/01/22 I was dealing with extreme domestic violence at home--broken left ribs, concussion, busted ear drums (temporary hearing loss)3) During one of the physical altercations my ex wrestled my keys from me and ran to the vehicle and yelled to me, "he's f****** my car up so I can't leave."4) At some point I was able to call the cops and he was arrested on 09/01/22. He has been in jail ever since and he's currently in prison.5) Towed the car to the Bergstrom shop via towing as it turned off by itself and would not start. 6) Informed the Bergstrom representative ******************************* and my car insurance Progressive of the horrible specifics of my situation.7) Bergstrom technician diagnoses sugar was poured in the gas tank and a few other things had to be replaced as well. 8) ********************* informed me I would not have to pay another deductible as long as every issue stems from this incident/vandalism. 9) I have now brought the vehicle in 4 separate times since 9/01/22 for the same, exact, problems or symptoms.10) Each time Bergstrom dealership had my car for longer periods of time. The last time was for 15 days and at the end of those 15 days, ******** told me "they thought they fixed it but the car started acting up again and was producing all these codes and so they're asking their GM what to do."11) This same, exact day, ******** calls back saying "the vehicle appears to be running good and you could just come get the vehicle for now."12) The vehicle is in the shop for a 4th time now and this time Bergstrom has had it for 23 ******************* Insurance finally called on Friday 2/10/23 stating the Bergstrom service technician "believes someone has been messing with me this whole time by continuously putting sugar in my gas tank." My ex has been locked up since that day. 14) Insurance wants me to file a new insurance claim of vandalism and pay another deductible.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason K

    1 star

    03/22/2024

    Absolutely horrible service. Bought a vehicle 6 months ago and has been a problem ever since. The vehicle has been in the shop 8 times with different issues that should have been noticed during a proper inspection of the vehicle. This company isnt willing to help, after being notified of such issues. Beware before buying from here. Thank God we have dependable attorneys willing to face these crooks and get justice.

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