1 Customer Reviews
Review from Hailey Z
1 star06/21/2022
Please dont go here. These people only care about the money. It was clear within our first 2 hours of being there. The main receptionist has zero bedside manner or compassion. The techs and doctors give you consistent conflicting answers. You are provided with little to no updates and treated like a monster when you hope that your cat having issues breathing could be a priority in the 24+ hours that he was there. We were told nothing but what to further spend money on when they werent even clear on an answer. We attempted to vent our frustrations after being extremely stressed and sleep deprived and were talked over in condescending tones. They will rob you blind, treat you like garbage for caring for you animals, and will leave you in the dark a majority of the time. Id rather drive a few hours out of my way to ensure that I got my animal to someone who cares about people and animals. This experience was just disgusting and disappointing. We were merely an hour or two from coming to demand our cat back. After nearly $4,000, youd hope that youd at least get pretend to care.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.