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Find a Location

ABC Transmission Service has 1 locations, listed below.

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    Business ProfileforABC Transmission Service

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ABC Transmission Service offers auto transmission and repair services.

    Products & Services

    Automotive Repair

    Business Details

    Location of This Business
    5032 South Tacoma Way, Tacoma, WA 98409-4449
    BBB File Opened:
    10/1/1983
    Years in Business:
    49
    Business Started:
    5/1/1975
    Date of New Ownership:
    7/1/2008
    Business Incorporated:
    6/23/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ABC Transmission Service Mak LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mark Lepkowski, Member
    Contact Information

    Principal

    • Mr. Mark Lepkowski, Member

    Customer Contact

    • Mr. Mark Lepkowski, Member
    Additional Contact Information

    Fax Numbers

    • (253) 472-9677
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I brought my car to *** transmission jan 9th. They said " My seal is leaking but should also replace the axle" not knowing it was the same Axle I replaced 8 months ago at another shop still under warrenty. Most likely i just needed the seal replaced but bought into their "professional" opinion that i should also replace the cv axle.The first axle they ordered, the duralast gold, was lost in transport. They ordered a second one, napa premium, which was installed in my car. When I picked up my car jan 19th, I was charged for both Axles ( the one they lost & the one thats in my car). The labor average for an CV Axle replacement is one hour. They charged me $453 for the labor which appears to be labor for both axles. When i questioned the charge *** insisted over and over I was not being charged for both Axles, even though it was on the invoice and included in the total. When I insisted for a correct invoice- *** repeatedly said, "I can see youre not happy ,what if I give you $100, would that make you happy?" He was rude and condesending. Again I told him I just want a correct invoice that's only charging me for the one Axle installed. I did not take the $100. Begrudgingly he changed the invoice reciept around. The "New" invoice said the napa premium axle installed was no longer $179.99 but $ ******! (The exact total of both Axles, on the original invoice)He marked up the price to reflect the total of both axles combining the two Axle amounts; the original invoice axles were $288.36 (the lost Axle) and $179.99 (the one installed) He was rude and unprofessional.Both invoices totaled EXACTLY $1,003.86. When *** was asked if the part mark up was for him, he smirked and said "Yes it is". I was charged for parts I didn't use and most likely charged double for labor. When I asked for the old axle back that was replaced and still under warrenty they did not have it . I'm certain all I needed was a seal. I was seen as an old woman they could double talk and scam.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allen N

    1 star

    12/21/2023

    These people are thieves and liars! They advertise a free inspection just so they can rip you off. I just bought the car for ****. They saw it online and tried to change me **** for clutch and used trany. When I said no they drove the gas out of my car. Putting more miles on it and left deity muddy paper on the floorboard. If I was younger I would beat someone up.

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