Business ProfileforBethel Towing

This is a very dishonest company.My daughter ***************** (*******) was in a severe rollover car accident in which Bethel Towing was call to tow away.The day after the accident, we called after finding out where her vehicle had been towed to and the next day we went in and retrieved her items and took pictures of the vehicle. We also spoke with a lady at the front desk who told us we need to determine if her vehicle was fully covered with insurance or if we wanted to release the vehicle to Bethel towing.Two days later we went back to Bethel towing, spoke to another lady at the front desk and took our title in to the vehicle. We were told it was not needed at the time and that they would send a vehicle to auction and the vehicle sell amount would offset the final bill and would be likely $500-$700. We also called several times before the vehicle went to auction to verify if they needed the title.**** husband is deployed and serving in the Navy so I was there assisting with all after math of the accident including injuries. Fast forward a month and we get a bill $1400 for all of these extra days that the vehicle sat there prior to auction. We attempted to sign over title and release all rights to the vehicle. Multiple times!!!We should not have been charged for additional days for the vehicle to sit there While they waited to take it to auction Additionally, the individuals er have spoken to regarding this - at the front desk are extremely rude, very unhelpful and have no customer service skills whatsoever.