BBB Business Review
What is a BBB Business Review?
BBB Accredited Business since 05/22/2006
RedWeek Inc
Phone: (425) 458-4440Fax: (425) 458-444014201 SE Petrovitsky Rd Ste A3-319, Renton, WA 98058-8986www.redweek.comFacebookTwitter
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Description
Timeshare owners post their units for rent or sale with no middlemen or commissions. Travelers rent or buy timeshare units directly from the owner, with no timeshare tours or hard-sell tactics.
Owners post their units for rent or sale and connect with travelers looking to buy or rent. The site features thousands of unbiased resort ratings and reviews, lively discussion forums, posting alerts for travelers and much more.
Request a Quote
BBB Accreditation
A BBB Accredited Business since 05/22/2006
BBB has determined that RedWeek Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised RedWeek Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: January 2002, WA
Contact Information
Principal: Mr Maurice Aubrey (President)Customer Contact: Ms Alisa Stephens (Executive Producer)Mr Gary Prado (Director of Marketing)Mr Michael Reeps (Director of Web Design and Development)Business Category
Timeshare Companies
Hours of Operation
Mon: 12:00 AM to 12:00 AMTue: 12:00 AM to 12:00 AMWed: 12:00 AM to 12:00 AMThu: 12:00 AM to 12:00 AMFri: 12:00 AM to 12:00 AMSat: 12:00 AM to 12:00 AMSun: 12:00 AM to 12:00 AMRefund and Exchange Policy
If you are unable to connect with a timeshare owner to secure a rental or resale transaction, please let us know within 30 days and we would be happy to fully refund your membership fee.
Alternate Business Names
RedWeek.comIndustry Tips
BBB Warns of Deceptive Travel-Related PromotionsReselling Your Timeshare
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
LocationsX
1 Locations
-
14201 SE Petrovitsky Rd Ste A3-319
Renton, WA 98058-8986(425) 458-4440Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*RedWeek Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Timeshare Companies
BBB Warns of Deceptive Travel-Related PromotionsReselling Your Timeshare
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.