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Business ProfileforReal Property Associates
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 7500 Roosevelt Way NE, Seattle, WA 98115-4221
- BBB File Opened:
- 9/10/1992
- Years in Business:
- 33
- Business Started:
- 1/1/1991
- Business Incorporated:
- 12/4/1991
- Accredited Since:
- 7/29/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 32
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:30 PM
- T:
- 9:00 AM - 5:30 PM
- W:
- 9:00 AM - 5:30 PM
- Th:
- 9:00 AM - 7:00 PM
- F:
- 9:00 AM - 7:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Alfred J Young, Owner
- Mr. Gordon Stephenson, Member
- Contact Information
Principal
- Mr. Alfred J Young, Owner
Customer Contact
- Mr. Alfred J Young, Owner
- Additional Contact Information
Fax Numbers
- (206) 523-0315Primary Fax
Phone Numbers
- (800) 669-0181Other Phone
- (425) 740-3097Other Phone
- (206) 523-0315
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sam E
10/05/2023
Real Property Associates Response
01/29/2024
Hi ***, I'm sorry that you felt that your experience required such a negative review. However, after reviewing your situation, I would like to respond to your allegations. First, the requests you made were purely cosmetic, such as touch *** for paint, and ultimately completed. No request went unresponded. The leasing agent you spoke was not fired, and separated amicably with RPA. We do use a phone system where every employee has a direct line to call, and a texting service that is available for all to respond to and sometimes that can cause some confusion. The benefit of this service is that everyone will have access to the conversation and be on the same page. While we understand your frustration, Real Property Associates did what was best for the property and the owner. Your requests went up the ladder of command, and communicated with you at every step of the way.
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