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BBB Accredited Business since

Proliance Surgeons Inc PS

Additional Locations

Phone: (206) 264-8100 Fax: (206) 264-8689 View Additional Phone Numbers 805 Madison St Ste 901, Seattle, WA 98104 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers health care services including general and orthopedic surgery, ambulatory surgery centers, MRIs and physical therapy centers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Proliance Surgeons Inc PS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Proliance Surgeons Inc PS include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Proliance Surgeons Inc PS
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 01, 1997 Business started: 08/01/1993 Business started locally: 08/01/1993 Business incorporated 08/11/1993 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Social & Health Services
1115 Washington St SE, Olympia WA 98501
Phone Number: (800) 737-0617

Type of Entity


Business Management
Mr. Gary Mayberry, CFO Ms. Susan Cero, President Ms. Laura Kleisle, Risk Manager
Contact Information
Customer Contact: Ms. Laura Kleisle, Risk Manager
Principal: Mr. Gary Mayberry, CFO
Business Category

Physicians & Surgeons - Orthopedic Surgery Physicians & Surgeons - Radiology Physicians & Surgeons - Cosmetic, Plastic & Reconstructive Surgery Physical Therapists Physicians & Surgeons - Sports Medicine Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Ear, Nose & Throat Physicians & Surgeons - Ophthalmology

Hours of Operation
Monday - Friday 8am - 6pm
Alternate Business Names
Bellevue Ear Nose & Throat Bellevue Ear Nose & Throat - Issaquah Eastside MRI Edmonds Center for Outpatient Surgery Edmonds Orthopedic Center Edmonds Orthopedic Therapy Everett Bone & Joint Everett Bone & Joint MRI Everett Bone & Joint Surgery Center Evergreen Orthopedic - Bella Botega Evergreen Orthopedic - Kirkland Evergreen Orthopedic - Monroe Evergreen Orthopedic Physical Therapy Evergreen Orthopedic Surgery Center Evergreen Surgical Center Lake Washington Plastic Lakewood Surgery Center Northwest Orthopeadic Clinic Northwest Surgical Specialists Orthopedic Physician Associates Orthopedic Physician Associates MRI Center Orthopedic Specialists of Seattle Proliance Eastside Ear Nose & Throat Proliance Eastside Ear Nose & Throat - Redmond Proliance Highlands MRI Proliance Highlands Surgery Center Proliance Orthopedic & Sports Medicine - Bellevue Proliance Orthopedic & Sports Medicine - Issaquah Proliance Sports Therapy & Rehab Proliance Sports Therapy & Rehab - Issaquah ProSports Imaging Puget Sound Ear Nose & Throat Puget Sound Ear Nose & Throat - Mill Creek Puget Sound Ear Nose & Throat - Northgate Puget Sound MRI Puget Sound Orthopedic Puget Sound Orthopedic - Tacoma Rainier Orthopedic Institute Rainier Orthopedic Institute - Bonney Lake Seattle Orthopedic Center Seattle Surgery Center Skagit Island Orthopedic Skagit Island Orthopedic - Anacortes Skagit Island Orthopedic Physical Therapy Skagit Island Orthopedic Surgery Center Sound Hearing South Seattle Otolaryngolgy Southwest Seattle Ambulatory Surgery Center Southwest Seattle Orthopedic & Sports Medicine Star MRI Surgical Associates Surgical Associates of Edmonds The Retina Surgery Center The Surgery Center at Rainier Valley Orthopedic Associates Valley Orthopedic Associates - Covington Valley Orthopedic Associates Ambulatory Surgery Center Vitreoretinal Associates of Washington Vitreoretinal Associates of Washington - Burlington Vitreoretinal Associates of Washington - Seattle Vitreoretinal Associates of Washington - University Washington Hand Surgery - Bellevue Washington Hand Surgery - Kirkland

Customer Review Rating plus BBB Rating Summary

Proliance Surgeons Inc PS has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.