Business ProfileforNorthwest Eye Surgeons

I would like to file a complaint against ********************************************************** On 7/12/22 I went to **** to get surgery for cataracts. ****** met with me & told me that if I didnt pay for the Level 1 lenses which were $2,550 per eye (vs $0 for ******** lenses) I would wear glasses for the rest of my life. At the time I only needed readers for very fine print, she really scared **** paid the money. The right eye now needs readers. The left eye she put the wrong lens in. Then I went through months of healing until it healed enough to do a very difficult & painful surgery to change it. That lens still had me not being able to read even large print on my iPad & all my sight was blurry in the left eye. On 4/11/23 (it takes months to get appointments) my left eye was still blurry. I saw ************ said there was a procedure that could help fix it. She did the procedure & told me to come back in 3 weeks, but I couldn't get in until 6/23/23. 6/15/23 I had my annual eye appointment with my regular doctor. He was not impressed with what had been done to ****** left with reading and distance prescriptions. 6/23/23 appointment I met with ***************************. He noted the last procedure ****** did made my left eye worse, including double-vision. He felt bad & told me that all they could do was to give me monetary ***************** would be my advocate. I never heard from him again.When no one from NWES contacted me I sent them a compensation letter. I ask for $12,816.98 which included what I paid for the Level 1 lens, glasses I had purchased, $3K for future ************* for pain, suffering and loss of eyesight. I also requested my records. It took them quite a while to respond. They finally offered $7,500, but I would have to sign 4 pgs of legal papers, see uploaded pgs. It took several weeks to get my records. I want others know that this business is not good & dont stand by their work or word. I would like my money back with no conditions.