Business ProfileforRhapsody
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Headquarters
- Seattle, WA 98101-2424
- BBB File Opened:
- 5/6/2010
- Years in Business:
- 25
- Business Started:
- 1/1/1999
- Date of New Ownership:
- 12/30/2020
- Business Incorporated:
- 8/16/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 50
- Alternate Business Name
- Napster Group, PLC
- Rhapsody International Inc
- Napster.com
- Business Management
- Mr. Jagdish Puvvadi, VP, Engineering and Operations
- Mr. Matthew Eccles, Vice President
- Contact Information
Customer Contact
- Mr. Matthew Eccles, Vice President
- Additional Contact Information
Fax Numbers
- (206) 682-1783Primary Fax
Phone Numbers
- (206) 707-8229Other Phone
- (206) 682-1783
Customer Complaints
11 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Danny H
03/14/2024
Rhapsody Response
03/18/2024
Dear *****, Thank you so much for taking the time to share your positive experience with us. We truly value your continued support as a long-time member of our music community. It's fantastic to hear that you've been enjoying our music app and that you've had excellent interactions with our customer support team. Providing quick responses and exceptional service is always our top priority, and it's rewarding to know that we've met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a great music experience.
Thank you again for your kind words and ongoing support!
Napster
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