BBB Business Review

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This business is not BBB accredited.

Premier Stone Care Company

Phone: (425) 822-3985 11410 NE 124th St Pmb 494, Kirkland, WA 98034 http://www.premierstonecare.com ! There is an alert on Premier Stone Care Company !


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers cleaning, polishing and restoration of marble, granite, and natural stone.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On February 24, 2014 BBB contacted Premier Stone Care Company requesting the company modify its advertisement. Specifically, the company is displaying BBB's seal on its website, www.premierstonecare.com. Use of BBB's seal may imply BBB Accreditation, although this company is not currently a BBB Accredited Business.

BBB's name and seals are federally registered trademarks owned by Council of Better Business Bureaus and may not be used without CBBB's express permission.

Despite written requests, as of June 20, 2014, Premier Stone Care Company continues to display BBB's seal. BBB has not received the company's written assurance it will refrain from using BBB's seal in an unauthorized manner.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Premier Stone Care Company include:

  • Unauthorized use of BBB name or trademarks
  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Premier Stone Care Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 30, 2005 Business started: 11/01/2005 Business started locally: 11/01/2005
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
bls@dor.wa.gov

Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Anderton, Owner
Contact Information
Principal: Mr. Charles Anderton, Owner
Business Category

Marble & Terrazzo Cleaning & Service Countertops

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.