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Find a Location

Chateau Westport Hotel has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chateau Westport Hotel

      710 W Hancock St Westport, WA 98595

    • Chateau Westport Hotel

      PO Box 349 710 hancock Westport, WA 98595-0349

    Business ProfileforChateau Westport Hotel

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Chateau Westport Hotel has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chateau Westport Hotel

        710 W Hancock St Westport, WA 98595

      • Chateau Westport Hotel

        PO Box 349 710 hancock Westport, WA 98595-0349

      Location of This Business
      710 W Hancock St, Westport, WA 98595
      BBB File Opened:
      6/11/2003
      Years in Business:
      56
      Business Started:
      1/1/1968
      Business Started Locally:
      1/1/1968
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chateau Westport
      Business Management
      • Mr. Pete Janni, President
      • Mr. Charles Sedivy
      Contact Information

      Principal

      • Mr. Charles Sedivy

      Customer Contact

      • Mr. Charles Sedivy
      Additional Contact Information

      Fax Numbers

      • (360) 268-1646
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Be careful when booking a hotel room

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/08/2021

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      We stayed at Chateau Westport from 07/02-07/04/2021. My credit card was billed $391 without notice for hair dye, which was washable just for the 4th of July on perhaps 1 towel and 1 pillow case. Nothing else. It washes out easily with soap and water. The hotel billed us for all the pillows and pillow cases, all the towels, and refused to send pictures of said damages, which proves it is falsehood.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan C.

      1 star

      07/08/2021

      This hotel has a cheap facelift but has deteriorated big time since we last visited. We are/ were customers of over 15yrs. Never again. They have everything shut down, pool, coffee in the lobby, items brought to rooms including towels and turn down even though the entire state is now re-open. I spoke to someone during booking who said the pool was open. Nope. My kids were told to stop playing on the lawn when it was light and 9pm on a Saturday. Then. The worst... My daughter had washable hair dye that got on one towel and one pillow case, easily washed out with soap and water and they charged us $391 for all the towels, all the sheets, and said they had to shampoo the carpet which makes zero sense especially when their carpet was filthy to begin with. They said they had "photo proof", which was never sent and doesn't exist because it didn't happen. This place has gone down hill big time and needs new management. What a joke of an establishment. Give me my money back!

      Local BBB

      BBB Great West + Pacific

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