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          Active Enterprises Inc has 1 locations, listed below.

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            Business ProfileforActive Enterprises Inc

            Propane
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/1/1997

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Active Enterprises Inc is a contractor that offers the retail sale of RV parts and supplies, propane installation, propane and gas filling services, as well as fireplace sales, installations, and repairs.

            Products & Services

            Propane Gas Sales and Services, RV Parts and Accessories, RV Dump Station, Propane Fill Station, RV Hoses, Torches, Fittings, and Regulators, Metal Fabrication, Fireplace Sales, Installation, Parts and Repairs

            Business Details

            BBB File Opened:
            3/1/1997
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Incorporated:
            12/22/1986
            Accredited Since:
            3/1/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Dale W Jacobson, President
            Contact Information

            Principal

            • Mr. Dale W Jacobson, President

            Customer Contact

            • Mr. Dale W Jacobson, President

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amanda B

            04/02/2023

            Unprofessional customer service on the phone when trying to get our propane tank filled after purchasing a home with the tank on it. I was told there was no history of the tank having been serviced by Active in the past and they refused to service the tank. I was told to call the other propane companies to track down who owned the tank previously for servicing. The next company also had no history of servicing our tank but made an effort at providing customer service and information. After we had the second company take us on as a customer and fill our tank, ********************** mailed us a bill for leasing the tank. I contacted Active and was again treated poorly on the phone so I asked to speak with a supervisor. ****** called me and told me the tank was indeed his even though his receptionist checked and found no such record or billing for this tank location. I told ************** was happy with the second propane company and wanted to stick with their services. ******* told me he would have his tank collected and I told him I wasnt going to have the tank leave the property until I used the propane that I had paid for from the second company. ****** told me I could call him when I was ready to switch tanks from the second company and I agreed. I next received a bill from active for $50 of propane which I had not requested nor been offered by Active. Active had added propane to a tank they initially was not theirs and now wanted me to pay for propane from them I didnt want or need. The propane billed by Active was twice the cost of the propane I purchased from the second company who provided actual customer service and information. ********************** practices sneaky business with poor communication and deceptive practices.

            Local BBB

            BBB Great West + Pacific

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