Business ProfileforBig Fish Games, Inc.

I see other complaints about these issues. The first one is I made a purchase on Jackpot Magic Slots on March 8,2024. I purchased the piggy bank for $***** and it was supposed to give me *********** plus 100% which would have given me ************* . I only received the ***********. Every time in the past I have always received the amount currently shown plus the 100%. I contacted them multiple times and didn't get any satisfaction. No compensation or my piggy bank adjusted. Understand I've spent thousands of dollars on this app. My friend code is 25811406.The second issue is that I have duplicate charges. So when I went to make a purchase it said something about it being busy or something and so I tried a second time and it went thru. I only received the amount of chops for tge one purchase but was charged twice. This happened several times. The purchase history is so confusing as it doesnt get charged to your account with any consistency. For example, I got a charge on 4-10 for a supposed purchase from March 31st. On 3-29 I received charges from 3-24 but also received charges on 3-24 not once but twice. They have me purchasing at 1:08 am, 6:07 am, 1:18 pm and 11:43 pm for tge charges billed on 3-29.Then on 3-24 charging me on 10:56 pm and 11:04 pm (which wouldnt even be possible to use that many chips!)Then on on 3-24 more charges for 10:27 pm and 7:49 am; as well as charges for 3/23 at 6:32 am. On 3-23 I have a charge at 6:21 along with a charge for 3/22 at 11:43 pm. These charges are each either ***** or more frequently *****, without tax!Can you please look into this. Im only going back a few weeks, but Im sure if I went back Id discover more fishy stuff (no pun intended).Im attaching print screens for further explanation Thank you for your attention!