Business ProfileforPike Place Fish Market
At-a-glance
Related Categories
Business Details
- Location of This Business
- 86 Pike St, Seattle, WA 98101-2025
- BBB File Opened:
- 5/9/2005
- Years in Business:
- 49
- Business Started:
- 1/1/1975
- Business Started Locally:
- 1/1/1975
- Business Incorporated:
- 5/30/1978
- Type of Entity:
- Corporation
- Business Management
- Ms. Diane Yokoyama, Co-Owner
- Mr. Ryan Reese, Co-Owner
- Contact Information
Principal
- Ms. Diane Yokoyama, Co-Owner
Customer Contact
- Mr. Ryan Reese, Co-Owner
- Additional Contact Information
Fax Numbers
- (206) 682-4629Primary Fax
Phone Numbers
- (800) 542-7732Other Phone
- (206) 682-4629
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
bethany s
10/31/2023
Pike Place Fish Market Response
11/01/2023
We appreciate *******'s business and feedback, as we do all of our customers. Rarely do we ever receive product quality complaints but it does happen from time to time (our most typical issues are occasional transit delays with our shipping partners). We guarantee our product quality 100% and on-time delivery. Thus, we have always replaced or refunded *******'s orders that she was unsatisfied with.
Unfortunately, in this particular case, we have been unable to meet *******'s expectations too many times. She places large high value orders with us and we certainly appreciate that. However, we can't continue replacing or refunding these large orders when we believe we are sending product of the highest quality.
We acknowledge that issues can happen. That is why up until this point we have always taken care of ******* to maintain our business relationship and trust. However, at some point, you have to make a business decision that we are unable to satisfy this customer and move on. We have been in business for nearly 100 years and ship thousands of packages a year. We stay in business by taking care of our customers. If we could find a way to work this out with ******* we are open to suggestions. Thank you.
-****************************-owner
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