Business ProfileforAnytime Fitness

I called to cancel a membership with this gym and they said all we needed to do was email the club to let let them know. The next day they replied with all of these fees we were to pay totalling over $200. The gym manager got involved after many emails with the staff and was extremely rude and harassing. She threatened to post personal financial information on a ****** review about late fees and other auto pay date changes that occurred in the past. She kept going back and forth over email each time getting more and more angry with me. As a manager of a business I feel like she should have stepped in to find a solution not provoke the situation more. We have been over charged so many times and it was impossible to try and get the fees reversed. Sometimes as many as twice a month for our gym membership fees. Makenna is her name and she posted personal info in her comment on our yelp review and said she would do the same on our ****** review to expose us. As manager she should have been more supportive when we wanted to cancel after several charges that shouldn't have been made, I believe that is fraud. Instead she got very violent. I feel extremely unsafe.