BBB Business Review

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This business is not BBB accredited.

HGRB Services

Additional Locations

Phone: (800) 295-1803 609 SW 150th St Unit 66144, Burien, WA 98166 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


HGRBS is a privately held national network for independent volunteers. We support the rights and privileges of American private home decision makers towards making better decisions about and getting better results from those who are hired to assist with private home maintenance and improvement projects.

Consistent with the HGRBS "Free Service Policy," we offer and deliver free information, free advise, free consultation, and free support specifically related to matter of private home maintenance and improvement anywhere in the United States. This is a permanent policy.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for HGRB Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on HGRB Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 17, 2010 Business started: 12/01/2009 in WA Business started locally: 12/01/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Sole Proprietorship

Business Management
Mr. R B Roberts, Owner Dan Marshall, Manager
Contact Information
Principal: Mr. R B Roberts, Owner
Business Category

Educational Consultants Home Improvements

Products & Services

HGRB Services sells the following brand(s): Does Not Apply

HGRB Services offers the following product(s): Does Not Apply

Method(s) of Payment
Not applicable at  this time
Refund and Exchange Policy

The emphasis of this network is "volunteer."  Nothing is presently on the market for sale as an HGRBS product. The "Free Service Policy" is completely without obligation. It is the basis to the mission and to the ministry of this network. Personal income from unrelated sources is used to support operations.

Presently, HGRBS has no items on sale for which any refunds or exchanges are required.

Service Area
United States
Alternate Business Names
American Home Improvement Zone HGRBS Human Resource Unit HGRBS Special Concerns Unit

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.