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          Bright Now Dental has 1 locations, listed below.

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            Business ProfileforBright Now Dental

            Dentist

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            6/21/2011
            Years in Business:
            13
            Business Started:
            11/21/2010
            Business Started Locally:
            11/21/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Bright Now! Dental Center
            Business Management
            • Kristina Salvador, Office Manager
            Contact Information

            Principal

            • Kristina Salvador, Office Manager

            Customer Contact

            • Kristina Salvador, Office Manager
            Additional Contact Information

            Fax Numbers

            • (425) 402-9651
              Primary Fax

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Madison S.

            05/06/2021

            This office should be investigated for criminal negligence in my opinion. I am currently contacting every authority possible to have this office investigated and shut down. I never want to come back to the dentist after the pain and negligence I was subjected to. I have complications from my procedures and am scared to return because I have been worse after each visit. After my experience and the feedback from another patient, I also firmly believe there is intentional financial exploitation of patients happening. I've had several small unsafe experiences here (less than professional mask wearing and repeated xrays since the tech was new) but let's talk about the serious ones. During a crown procedure I was subjected to absolute agony and neglect by the dental hygienist and the dentist herself. I was not properly numbed so my 1.5 hour crown procedure took 4+ hours of pure agony. The hygienest also did not adequately suction liquids and debris from my mouth making me feel like I was drowning and choking for hours. The hygienist then could not properly file my temporary crowns and harrassed me grabbing my face and forcing my jaw to bite differently because she "always does her crowns right." Then the crowns immediately broke and I had to return for replacements within days. Now let's talk about the clearly fraudulent business practices occurring. I was in need of an emergency crown and was under the impressions this was NOT covered by my insurance.I had the receptionist call my insurance to confirm and she said one crown was covered but the second (non-emergency ) crown recommended by the dentist would not.l be covered. I insisted on her triple checking and she insisted my basic cleaning and one crown was covered. After her reassurance I booked all 3 procedures and was subsequently charged for all 3! I was now on the hook for thousands of dollars. I would have not had the other procedures had I been told the truth about my payments. When I discovered I had been mislead I became upset in the office. Luckily, another patient stood up and said this lady was a liar and incompetent said this receptionist did the exact same thing to her and after legal battles the office was found at fault. I was under the impression the office had used their liability insurance to cover the bills due to their negligence and misleading advice. 7 months later they have just now "processed" my crowns and say I owe them hundreds of dollars. I had no desire to report this office but now I feel it's imperative for the mental and physical health of others that I do. This place must be shut down immediately before something worse happens. If I could report a 0 star I would.

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