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Find a Location

Lee Johnson Mazda of Seattle has 1 locations, listed below.

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    Business ProfileforLee Johnson Mazda of Seattle

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Visit Lee Johnson Mazda of Seattle (formerly University Mazda) now serving you from 2 locations = Sales (@ 8100 Lake City Way NE, Seattle WA 98155) and Service/Parts (@ 4522 Roosevelt Way NE, Seattle, WA 98105). Our friendly, professional team is here to help, whether you are looking to buy/lease a new Mazda, used vehicle, or sell us your car. DRIVE WITH CONFIDENCE THE LJ WAY! WARRANTY INCLUDED, all new Mazda's come with a Lifetime Warranty and most used vehicles include a 6 month / 6000 mile warranty. Plus, SATISFACTION GUARANTEED, we offer a 3-day return/exchange on all new Mazda's and a 7-day exchange on all used vehicles. Plus, 1-year maintenance included on the purchase of all new Mazda's. Explore payments online or stop by today!

    Products & Services

    New Mazda cars, New Mazda suvs, Used vehicles, all makes and models, Genuine Mazda Parts, Genuine Mazda Accessories

    Business Details

    Location of This Business
    4522 Roosevelt Way NE, Seattle, WA 98105-4722
    BBB File Opened:
    1/1/1970
    Years in Business:
    54
    Business Started:
    1/1/1970
    Business Started Locally:
    1/1/1970
    Alternate Business Name
    • Mazda of Seattle
    Business Management
    • Mr. Chris Reeves, General Manager
    • Mr. David Steventon, Service Manager
    • Justin Meek, President
    • Brett Baker, COO
    • Robert Jay, CFO
    Contact Information

    Principal

    • Mr. Chris Reeves, General Manager

    Customer Contact

    • Mr. Chris Reeves, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I am a 70 year old senior citizen. I brought my 2007 Mazda Miata (of which I am the sole owner and the car mileage of this 16 year old car is 85,00) to *** Johnson Mazda University Service on 9-13-23 to be detailed, have the convertible top drain lines cleaned for winter weather, and to have the tires rotated. When I brought the car in it was running beautifully as it always has over the 16 years that I have owned it with no mechanical issues. *** Johnson Mazda performed a free diagnostic test for me a reported back to me that my car was in poor condition and need recommended and required repairs to be safe to drive in Seattle's winter weather. On 9-20-23 I picked the car up and paid the invoice of $6655.00. The car was running very poorly, idling roughly when I downshifted or while stopped at a red light. I called *** Johnson Mazda back the same day and was advised to return the car to the shop. I couldn't do this immediately but kept in contact with them as the car deteriorated. The next Saturday on 9-29-23 I returned the car to the shop. I explained to the repairman that I had been driving on the freeway when I heard a loud bang come from the car as if a bolt had blown off the engine, but then the car seemed to drive smoother afterwards. The repairman chuckled and commented his dad always noted, sometimes the carbon just blows off the engine-- as if this was just a little joke. A couple of hours later I picked the car up. *** Johnson Mazda repairman advised there was nothing wrong with the car, that it was driven around the block a few times and had no issues. About 2 hours later the car completely died in a parking lot. The battery was fine, as the lights were on and a loud beeping noise was coming from the engine. I had the car towed back to the shop and received an estimate for $995 + tax to have the car repaired and back in running condition.
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    Customer Reviews

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