Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Burien Toyota Scion has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBurien Toyota Scion

            New Car Dealers
            BBB accredited business

            Contact Information

            15025 1st Ave S

            Burien, WA 98148-1007

            Get Directions
            Visit Website
            (206) 243-0700

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/1984

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Burien Toyota Scion offers sales and service of new and used automobiles.

            Products & Services

            New Car Dealers

            Business Details

            Location of This Business
            15025 1st Ave S, Burien, WA 98148-1007
            BBB File Opened:
            4/1/1984
            Years in Business:
            40
            Business Started:
            10/1/1983
            Business Incorporated:
            10/1/1983
            Accredited Since:
            4/1/1984
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            105
            Business Management
            • Mr. Dean Anderson, Vice President
            • Mr. Alan Anderson, President
            • Mr. Pat Dillon, General Manager
            Contact Information

            Principal

            • Mr. Alan Anderson, President

            Customer Contact

            • Mr. Alan Anderson, President
            • Mr. Pat Dillon, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/22/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            On the Website of the business I used the express checkout for a car that was listed as available. The Website promised to streamline the purchase experience. The express checkout required that I submit all my personal information including Social Security and Drivers License Numbers.After completing the express checkout process I received a deal sheet that contained a disclaimer "subject to vehicle availability". Subsequently I contacted the sales personnel and was told the car had been pre-sold and had never been available. I requested to remove my personal information from the system which the dealership denied with reference to the computer systems. This sales practice is very deceiving and it should not matter if this has been communicated in person or website operated by the dealership. The dealership should stop the practice of offering cars that are not for sale to lure customers to provide their personal information and refusing to delete this information.There is no remedy if the dealer resells this information or information leaks from the dealership.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Isaiah F

            09/04/2022

            Recently went in to buy a car and was walked around the lot to check out some cars. After looking at a few I saw a few that caught my eye so I asked to see inside. The salesman opened up one of the Toyota Tacomas I was looking at and in the back seat was an open bottle of crown royal as well as some golf clubs. I asked does the car come with the crown royal? the salesman responded with oh you can smell that? Ya sorry my manager had just brought this back. After that short conversation he asked if I would like to test drive the car or make an offer on it. This negligence would have put me at risk for being pulled over with an open bottle which they were ok with. Furthermore they had multiple used cars priced thousands of dollars higher than the original msrp of the same car with 0 miles on it. Just a heads up of some of the things going on at your Toyota of Burien

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.