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          Find a Location

          Sitestar.net has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Sitestar.net

              Unknown Lynchburg, VA 24501

            • Sitestar.net

              4026 Wards Road, Suite G1 #271 Lynchburg, VA 24502

            Business ProfileSitestar.net

            Internet Services
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Contact Information

            Unknown

            Lynchburg, VA 24501

            Visit Website
            (434) 239-4272

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers internet access, email, and web hosting services.

            Products & Services

            dialup, dsl, fiber internet, email, email backup, domain registration, web hosting

            Business Details

            This is a multi-location business.

            Find a Location

            Sitestar.net has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sitestar.net

                Unknown Lynchburg, VA 24501

              • Sitestar.net

                4026 Wards Road, Suite G1 #271 Lynchburg, VA 24502

              Location of This Business
              Unknown, Lynchburg, VA 24501
              BBB File Opened:
              1/15/1992
              Business Started:
              7/15/1985
              Alternate Business Name
              • Sitestar
              • Central Virginia Networks
              • SiteStar OneWest
              • Sitestar Advanced Internet Services
              • Sitestar First Net
              Related Businesses
              Business Management
              • Robert Fisher, Director of Systems Administration
              Contact Information

              Principal

              • Robert Fisher, Director of Systems Administration

              Customer Contact

              • Robert Fisher, Director of Systems Administration
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/25/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unresolved
              Sitestar was changed to a different provider in early March resulting in an accelerated migration to a new email environment. During this migration, approximately 20 of my personally created folders in my webmail were not carried over to the new environment. I have had multiple tickets/phone calls with Sitestar technical support to no avail. I keep getting told it is an open issue with other users experiencing the same missing folders problem. There are no details about what is being done to retrieve folders from the old environment nor any sort of resolution timeline. The information in my missing folders is important and I need to have them retrieved. As an IT professional myself, it is completely astounding to me that I have tried to retrieve my missing folders since March 8, 2022. I need an answer as to when this will be resolved hopefully before the old environment is deleted. Restores are a typical rudimentary IT process. This should never have happened. My latest escalated ticket number is ********.
              Read More
              Read 3 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Perry G

              03/22/2022

              They say they were bought out, and are having a "large issue" with their server. I've been unable to access our email for 18 days, but yesterday they just billed my credit card for another month. Password reset request not filled for several days. "Chat" unanswered all day. I've been googling and nothing found. We had previously started to switch to another email, because my brother's service and another's stopped accepting emails from mine because of an unverified certificate. (That was a sign. Should have jumped ship immediately.) Maybe they only had 3 customers left. I think someone just pulled the plug, walked out, and it's done. The only thing working is auto-bill for those 3 poor souls. Dagnabbit. If I could give negative stars, I would. Seems like pillage-and-run for them right now.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Western Virginia

              More Info on Local BBB

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