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Description

This firm offers counseling accreditation through educational opportunities to their members. They offer workshops, publications, resources, books, videos, software and study programs in earning continuing educational credits.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for American Association of Christian Counselors, Inc. include:

  • 105 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)
  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

105 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 11
Delivery Issues 1
Guarantee/Warranty Issues 5
Problems with Product/Service 86
Total Closed Complaints 105

Customer Reviews Summary Read customer reviews

3 Customer Reviews on American Association of Christian Counselors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: January 31, 2000 Business started: 01/01/1991 Business incorporated 05/25/2001 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Type of Entity

Corporation

Business Management
Mr. Tim Clinton, President Mr. Jimmy D Queen, COO Mr. Eric Scalise, CEO Mr. Alexander Smith, CFO Mr. Ben Allison Ms. Sharon Naylor, Accounting Manager Mr. C. L. Stewart, Bookkeeper
Contact Information
Principal: Mr. Tim Clinton, President
Principal: Mr. Jimmy D Queen, COO
Principal: Mr. Eric Scalise, CEO
Principal: Mr. Alexander Smith, CFO
Related Businesses
eCounseling.com
Business Category

EVENT PLANNERS PUBLISHERS-BOOK RELIGIOUS ORGANIZATIONS SCHOLASTIC PREP COURSES, BOOKS & MATERIALS

Alternate Business Names
Center For Biblical Counseling d/b/a/ Ignite Men's Weekend Light University
Industry Tips
BBB TIP
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.