BBB Business Review
BBB Accredited Business since
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This company offers banking services.
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A BBB Accredited Business since
BBB has determined that HomeTown Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for HomeTown Bank include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Roanoke City Business License
Phone Number: (540) 853-2524
State Banking Authority
1300 East Main Street Suite 800 P.O. Box 640, Richmond VA 23218
Phone Number: (800) 552-7945
Fax Number: (804) 371-9416
Roanoke County Business Lic.
Phone Number: (540) 772-7587
Type of Entity
Business ManagementMs. Susan Still, President & Chief Executive Officer Ms. Laurie Hart, Executive Vice President & Chief Retail / Deposit Officer Mr. Charles Maness, Executive Vice President & Chief Financial Officer Mr. William Moses, Executive Vice President & Chief Credit Officer Mr. Terrence O'Shaughnessy, Executive Vice President & Chief Lending Officer
BANKS CONSUMER FINANCE & LOAN CO. MORTGAGE BANKERS FINANCIAL SERVICES