Business ProfileforC.A.P.O.R. Windows & Doors Inc.

We've used Capor before for a new roof and minor house repair and had no issue. This time they came to put silicone around a leaky chimney of a rental house we own*****************************. We were quoted $400. The bill dated April 12 is $350 minimum charge and 3.5 hours for travel and 2 hours for the silicone application. Would the time it takes for silicone application not be counted in the minimum charge? The property is located at ***********************************, just 30 minutes from Capor. Mike came out twice as no one heard him the first time (he went to the wrong door as per instructions). So he made two trips (realistically 2 hours total). The bill notes 5.5 hours in total. Our ******** was home - texted us upon his arrival and departure (30 minutes logged). At most then total time could only be 2.5 hours counting 2 trips. Total of the bill = $700.00 + hst = $791 for a 30 minute silicone job a half hour away from the business. Therefore $350 is travel at $100 an hour as it falsely details 3.5 hours for 2 round trips. I left Mike a message asking for a return call from an owner which didn't happen. My husband asked Mike for a bill correction when they spoke later over the phone. Second bill dated April, 18 is $600 + hst = $678.00 We didn't get the $400 quote in writing and trusted this business we've used twice before. This amount for a very quick and simple job is not reasonable and there are lies about the time it took to travel to the house as well as how long the job took. ***************************************************************** ***************************************************************** ***************************************************************** ***************************************************************** ***************************************************************** ***************************************************************** ********