Business ProfileforDon-Mor Carstar Collision

This complaint is in regards to my 2003 VW ***** wagon *** at Don-Mor Carstar at **** ******* ** ****** **. I now identified another issue with the workmanship at Don-Mor and in good faith, I can no longer allow their work go unheard. My experience with Don Mor started on Jan 31/23 they were professional, pleasant and had everything ready for us. After 3 weeks or so I pick up the vehicle, and noticed the following issues: 1. the radiator was not fixed/replaced - it was damaged during the crash 2. the license plate cover/holder screws were replaced with inferior screws (original screws were fine and thrown out as per the shop manager) In a couple of weeks I picked up the vehicle and more issues were identified: 1. The hood was bent, centre grill broken 2. Windshield wipers did not work 3. Headlight wiring not correctly installed On March 1st, I picked the vehicle up for a third try. The windshield was now cracked. ***** a manager from Don-Mor would contact me to address the cracked windshield, they recognized their wrong doing. My vehicle was only picked up March 20th. I had a necklace hanging from my rearview mirror, it was left broken inside my cupholder. I was not notified. I contacted ***** to advise her, I am still waiting for a response for their lack care for my vehicle. I've now noticed the anti-freezeis not Volkswagen compliant. This is concerning. I'm having the antifreeze flushed and replaced. I will no longer contact Don-Mor, I do not trust their workmanship. Don-Mor did not have a quality check process, and demonstrated their lack of care for me and my vehicle. In every interaction (there were 4 as per above), I requested they let me know if something went wrong, or if they came across any issues they need to make me aware. I'm not valued! Their website states: "No matter what happens, we'll make it un-happen" also "Our repair process restores your damaged vehicle to pre-accident conditions and gets you back on the road sooner", this is not to be true.