We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Family Fare, LLC has 42 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Family Fare, LLC

              6370 Lake Michigan Dr Allendale, MI 49401-8068

              BBB Accredited Business

            • Family Fare, LLC

              10350 S Clare Ave Clare, MI 48617-9733

              BBB Accredited Business

            • Family Fare, LLC

              1002 Forest Ave Frankfort, MI 49635-9032

              BBB Accredited Business

            • Family Fare, LLC

              1181 W Randall St Coopersville, MI 49404-9402

              BBB Accredited Business

            • Family Fare

              1516 E Saint Patrick St Rapid City, SD 57703-4136

            Business ProfileFamily Fare, LLC

            Grocery Store
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6370 Lake Michigan Dr

            Allendale, MI 49401-8068

            Get Directions
            Visit Website
            (616) 878-2600

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/22/2002

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers grocery products and supermarket services.

            Business Details

            This is a multi-location business.

            Find a Location

            Family Fare, LLC has 42 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Family Fare, LLC

                6370 Lake Michigan Dr Allendale, MI 49401-8068

                BBB Accredited Business

              • Family Fare, LLC

                10350 S Clare Ave Clare, MI 48617-9733

                BBB Accredited Business

              • Family Fare, LLC

                1002 Forest Ave Frankfort, MI 49635-9032

                BBB Accredited Business

              • Family Fare, LLC

                1181 W Randall St Coopersville, MI 49404-9402

                BBB Accredited Business

              • Family Fare

                1516 E Saint Patrick St Rapid City, SD 57703-4136

              Headquarters
              6370 Lake Michigan Dr, Allendale, MI 49401-8068
              BBB File Opened:
              12/27/1917
              Years in Business:
              58
              Business Started:
              1/1/1966
              Business Incorporated:
              2/6/2002
              Accredited Since:
              5/22/2002
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Family Fare Supermarkets
              • Family Fare
              • Glen's
              • Family Fare
              • Glen's Fresh Market
              • Valuland
              • Forest Hills Foods
              Business Management
              • Tony Sarsam, President/CEO
              Contact Information

              Customer Contact

              • Tony Sarsam, President/CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              Rudeness by deli employees at ***************************************************************, ************, ************ and misleading about availability of wanted items when I call to ask about them believing that they're there only to be told later that they're not.
              Read More
              Read 5 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              KA F

              05/09/2024

              Went to Family Fare location on Northland Dr. to purchase chicken drumsticks as their website states they are .99/lb. Price in-store was not the same as stated on website. Spoke with the manager who was extremely rude and refused to honor the price. Website does not specify whether their prices are for online or in-store purchases. Took 2 attempts and over 2 weeks to receive follow-up from corporate. They are completely uncomcerned with their customer service or the fact that their website advertises false pricing as the issue remains unresolved.
              Read 6 More Customer Reviews

              Local BBB

              BBB in Western Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.