At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 4075 Lamson Ave, Spring Hill, FL 34608-3742
- BBB File Opened:
- 1/19/1999
- Years in Business:
- 43
- Business Started:
- 1/2/1981
- Date of New Ownership:
- 1/1/2004
- Business Incorporated:
- 11/17/2003
- Accredited Since:
- 2/25/1999
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Gary Bisard, President
Customer Contact
- Mr. Gary Bisard, President
- Ms. Elizabeth M. Bisard, Vice President
- Additional Contact Information
Fax Numbers
- (352) 688-5621Primary Fax
Phone Numbers
- (352) 200-2405Other Phone
- (352) 688-5621
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Harold A
04/29/2022
After contracting them to provide the flooring and tiling for our new home, we believed they were a company to be trusted. We provided them with a detailed project plan to tile a backsplash in our new kitchen. Their estimator provided us with a report with number of sheets and a price. As the estimate had no measurements, we had no red flags to the mistake. Based on the previous positive experience, we had no reason to doubt their professionalism or their accuracy. To our dismay, the estimator listed three times the required number of tiles.
Upon bringing this to the attention of the company, the owner immediately stated that no help would be offered and they were not willing accept the product back, even as other customers were procuring the same product. No acknowledgement of their mistake was ever made.
We shall make sure to let anyone we know and every contractor in our area know this is a company of questionable ethics and a complete lack of customer service. Had their owner taken a minute to ask the purpose of our complaint as a professional would, we would have likely accepted any outcome. But as we were treated with great disrespect, I submit a recommendation to not support this company.
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