Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Phase III Real Estate Services, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPhase III Real Estate Services, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2013

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9301 Gulf Shore Dr, Naples, FL 34108-2009
    BBB File Opened:
    3/11/2010
    Years in Business:
    39
    Business Started:
    7/31/1984
    Business Incorporated:
    7/31/1984
    Accredited Since:
    7/11/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CQ1020603 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CND2100113 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 12/1/2023.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of BK493374 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of DWE2103328 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 12/1/2023.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Ms. Francine "Fran" Parker, President

    Customer Contact

    • Ms. Francine "Fran" Parker, President
    • Mr. Michael J. Dew, Vice President
    • Mr. Brandon J. Parker, Secretary/Treasurer
    • Ms. Beverly Brooks, Office Manager
    Additional Contact Information

    Fax Numbers

    • (239) 597-7216
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/20/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I SIGNED A CONTRACT 12/30/22 FOR FEB,MAR,APR 3 MONTHS IN 2023. RENTAL $33,000, CLEANING FEE $165, RESERVATION FEE $35. SEC. DEP. PROTECTION $40., SECURITY DEPOSIT PROTECTION $500. TAX $3960. TOTAL $37,700. FOR RENTAL ON 15TH FLOOR ON ******************* 1095I *************. #****.I WAS TOLD 1 ELEVATOR WAS TOTALLY NOT WORKING AND THE OTHER ELEVATOR WOULD PROBABLY BE FIXED BY THE **** WE ARRIVED 2/1/23.WHEN WE ARRIVED BOTH ELEVATORS WERE DOWN. LATER THAT NIGHT THE ELEVATOR WAS FIXED BUT THE ELEVATOR PROBLEMS CONTINUED ABOUT EVERY 3 DAYS THRU FEBRUARY AND WE HAD TO WALK UP 15 FLOORS 2 OR 3 ****S A DAY. MY WIFE AND I ARE BOTH 82 YEARS OLD AND *********** WAS A PHYSICAL PROBLEM AND FINALLY MARCH 6TH WE GAVE UP AND CHECKED OUT. THE RENTAL AGENT OFFERED US A $4000. REFUND SINCE THEY WERE UNABLE TO RENT THE ***** FOR MARCH AND APRIL BECAUSE THE *** REQUIRED 30 DAYS TO REVIEW A NEW RENTAL. I BELIEVE THE ***** SHOULD NOT HAVE BEEN RENTED AT ALL. I REQUESTED A REFUND FOR 3 WEEKS IN MARCH AND 4 WEEKS IN APRIL WHICH WAS REFUSED AND ALL PHASE III RENTAL SERVICES REFUNDED WAS MY SECURITY DEPOSIT. THIS IS UNACCEPTABLE. I WOULD ACCEPT 1 MONTH REFUND OF$11,000.WE HAVE SPENT 2-3 MONTHS IN ****** SINCE 2009 AND MANY ****S WITH PHASE III RENTAL. NEVER HAVE WE BEEN TREATED SO POORLY.CAN YOU HELP US GET A $11,000 REFUND? WE ARE RETIRED AND WOULD LIKE TO RETURN TO ****** IN ****. I CAN PROVIDE COPIES OF ALL CONTRACTS AND CORRESPONDENCE. RESPECTIVELY, *********************************
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.