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Find a Location

Rick Matthews Buick GMC LLP has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRick Matthews Buick GMC LLP

    New Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers auto sales and service.

    Business Details

    Location of This Business
    15164 Cortez Blvd, Brooksville, FL 34613-6006
    BBB File Opened:
    5/8/1985
    Years in Business:
    46
    Business Started:
    9/30/1977
    Date of New Ownership:
    6/19/2000
    Business Incorporated:
    3/24/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF11840 for this business, issued by Department of Motor Vehicles-Tampa

    These agencies may include:

    Department of Motor Vehicles-Tampa

    5701 E Hillsborough Ave Ste 2228

    Tampa FL 33610

    (813) 635-5200

    BBB records show a license number of VF-1001439-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV40363 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Jennifer Stals, General Manager
    Contact Information

    Customer Contact

    • Ms. Jennifer Stals, General Manager
    Additional Contact Information

    Fax Numbers

    • (352) 799-6258
      Primary Fax
    • (352) 796-5660
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I brought my 2013 Cadillac srx in early November of 2022, for water damage due to a leaking sunroof. The service department has not fixed my car, for electrical damages, as of March 22,2023. The dealership kept giving excuses weekly, and kept finding other issues. This repair is covered by my auto insurance, and the cost of repair has changed according to what they find. The stress of this delay, and aggravation, caused me to have a stroke, on the last Sunday of January. I was hospitalized, in rehab, for about a month, and cannot walk, write, or function in my daily life. I am a 72+ senior, and feel they have been stringing me along, for 4 months now. I have been without a car, since Nov., and have been confined to my home, for months Now, with still no car, my quality of life is degraded. I have made months of car payments, for a vehicle, I do not have. I wish this to be resolved, and I want my car back, fully repaired ASAP! This is no way to treat a Senior, or Anyone.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara D

    5 stars

    08/10/2022

    My car was not due for a lease until September..in June,they took my 2019,with 7,000 miles on it,told me my price would be $368.37 for the 2019 and 2022!.my payment was $202 for 3 years,they are charging me $368.37! I was not due for another lease,they seen big money in selling my 2019 with low milage and stuck me with $368.71.I would like my 2019 back with payment of $202 or one like it,please

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