Business ProfileforBuick GMC Brooksville

ZERO STARS!! After I placed the order, which did not include bogus fees, advantage package or icon connect. I built a truck order on GM website that did NOT include ikonconnect, ceramic coating packages or bogus fees. I was given misleading information stating that I would have the option to purchase a 3 or 5 year (went back and forth on the length) warranty for the ceramic coating ONLY. Come to find out it was $2500 for all this extra **** I did not choose. Which they claim I was told about on day of order and they have you sign a bogus paper with the extra **** but when you question about it they say dont worry well discuss that when the order arrives, because Im not obligated to buy once it arrives. The lack of communication from the salesperson throughout the whole process was horrible!! I was never contacted about status updates. I had to contact them. Then I find out that my original salesman quit! Upon delivery and pickup they did a horrible detail job, failed to top off DEF. Told me it was ready yet, no DEF, no fuel, complete incompetance, who knows what else they did or did NOT do! The finance person was a total jerk, didnt like me asking questions, kept pushing me to sign papers, hesitated and made excuses when asked for my deposit refund. Would not remove the advantage package I did not ask for or order. The idiot finance person made a ton of nonsense credit inquiries which all went on my report. I should have walked out and let them pay interest on an unpurchased vehicle as it sat on the lot with all the other unpurchased vehicles for not willing to negotiate with me at all or provide the slightest transparency!!