Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AutoNation Honda Clearwater has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutoNation Honda Clearwater

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    17275 US Highway 19 N, Clearwater, FL 33764-7524
    BBB File Opened:
    5/2/1989
    Years in Business:
    72
    Business Started:
    1/1/1952
    Date of New Ownership:
    4/22/1994
    Business Incorporated:
    4/22/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1001765-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV19698 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 9/8/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • D/L Motor Company
    Contact Information

    Customer Contact

    • Elaine Matos, Customer Relations Specialist
    Additional Contact Information

    Fax Numbers

    • (727) 538-5342
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Please note we have 2 complaints. We bought a used car from Autonation Honda Clearwater, ** in December 2023. As we reside in ********, **, they shipped the car to their ************ store for delivery. When we took possession of the car we discovered a giant burn on the interior driver's side door (size of a grapefruit or larger). This defect was never disclosed on any pictures, website, description nor any verbal or written correspondence. Additionally, we have not been able to tag the vehicle in Chatham County, **. *********** continues to say the dealership has not filed the necessary paperwork and the dealership continues to say it should arrive in a few days and continues to send "temporary" tags. At this point, they have stopped returning calls emails and text messages. My wife is the primary driver of the vehicle and works on ********************. She will not be able to continue driving on base if we cannot get the vehicle registered and tagged.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tuesday R

    1 star

    03/20/2024

    On December 30, 2022 I purchased a 2023 Honda Passport. I left the dealership with a registration that expired February 2024, along with a line item on my contract showing where I paid for that registration. When I renewed my tags in February 2024 I discovered that the registration I paid for was cancelled on 1/6/2023 and expired in February 2024. I drove for a year with no legal registration on my car, but did not know about it until I had to pay the revenue office for the year my vehicle was unregistered, even though I already paid.This is clearly a breach of contract and fraud.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.