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Consumer Complaints

BBB Accredited Business since 09/30/2004

All the Right Moves, Inc.

Phone: (941) 330-1887Fax: (941) 727-4904

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
11/20/2012Problems with Product / Service | Read Complaint Details
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Complaint
I consigned approximately $300.00 total value furniture to All The Right Moves NEW commercial warehouse) XXXX XX******* Bradenton.
When I went to the location to check, my Furniture was gone and I did not get paid for any of it. When I protested to ****** he came up with excuses such as my check for moving was returned which it did not I have a copy of the cancelled check. I was to to get off the property. As I see it, they stole my belongings, sold them and kept all the money.

Desired Settlement
I want the Money for my Furniture.
Oak Sofa Table Value $150.
Bistro Set Value $100.
Coffee table and 2 matching end Tables value $100.

Business' Initial Response
This response was taken verbally by BBB:

This customer has moved with us several times and bounced checks for moves. He is a family friend and asked us to sell some furniture for him as a favor. There was no contract and we do not do consignment as part of our marketplace.

Consumer's Final Response
This response was taken verbally by BBB:

The owner's wife called and is supposed to send a check for the property sold on consignment. The company has moved me 6 times over the years. They were opening a warehouse showroom and we discussed putting my furniture in their showroom and splitting the sale price. There was no contract it was just a verbal agreement. When I went in to pick up the money, the furniture was gone and this guy named ****** told me to get off the property. ****** is handling the situation now and is sending me the check.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.