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Find a Location

Scotch Institute of Ear Nose & Throat has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Scotch Institute of Ear Nose & Throat

      27406 Cashford Cir Wesley Chapel, FL 33544-8199

    • Scotch Institute of Ear Nose & Throat

      27415 Cashford Circle, Suite 101 Wesley Chapel, FL 33544

    • Scotch Institute of Ear Nose & Throat

      1818 Short Branch Drive, Suite 103 Trinity, FL 34655

    Business ProfileforScotch Institute of Ear Nose & Throat

    Ear Nose and Throat Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides physician and audiology services for ear, nose, throat, allergy, sleep medicine, audiology and hearing aids.

    Products & Services

    Hearing Aid selection and fitting by an experienced audiologist. Physician and audiologist in same office ensures comprehensive care.

    Business Details

    This is a multi-location business.

    Find a Location

    Scotch Institute of Ear Nose & Throat has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Scotch Institute of Ear Nose & Throat

        27406 Cashford Cir Wesley Chapel, FL 33544-8199

      • Scotch Institute of Ear Nose & Throat

        27415 Cashford Circle, Suite 101 Wesley Chapel, FL 33544

      • Scotch Institute of Ear Nose & Throat

        1818 Short Branch Drive, Suite 103 Trinity, FL 34655

      Location of This Business
      27406 Cashford Cir, Wesley Chapel, FL 33544-8199
      BBB File Opened:
      10/12/2012
      Years in Business:
      13
      Business Started:
      8/9/2010
      Business Incorporated:
      8/9/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of OS9765 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of AY1509 for this business, issued by Florida Department of Health

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Select Physicians Alliance, P.L.
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 5:00 PM
      Business Management
      • Dr. Brett Scotch, Owner
      Contact Information

      Principal

      • Dr. Brett Scotch, Owner

      Customer Contact

      • Dr. Brett Scotch, Owner
      Additional Contact Information

      Fax Numbers

      • (855) 388-5350
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/19/2021

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I was not able to enter all the info here due to the limited characters. See attached upload information for description of issue.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ana M. B

      1 star

      10/28/2021

      Back into September I visited Dr. Scotch (Scotch Institute) vía a referral by Primary for a tumor I have in my throat. His specialty being ENT you expect for him to check all 3 as part of the visit. I noticed they did not ask or bothered to look at my insurance card. I walked out with a $617 bill as co-pay.... Just to seat in front of him and review Cat Scan $245.84. For him to stick a house down my throat x 10 seconds $214. Check ears $53.24+ Hearing test $ 104.51. All due as co-pay on the spot. Only for him to tell me " your case is not my specialty" . I noticed employees are trained to not tell you upfront basic cost of visit. And then they hand write up these huge numbers in a Pc. ( twice by two different employees)Of paper( numbers the person in the front adds up on his cell phone) surreal. I have never felt so ripped off by a dr. DO NOT GO THERE.

      Scotch Institute of Ear Nose & Throat Response

      10/30/2021

      Our policy is to advise our patients of their estimated patient responsibility on the day of service. We apologize if this patient did not feel informed.

      It is important for the patient to know that we do not determine the prices for services - they are set by the patient's insurance company. We document the services and procedures that were performed in the office, and the patient's insurance determines the cost to the patient. It is the patient's responsibility to understand their individual insurance plan and know whether they have a copay, coinsurance, or deductible when visiting a specialist's office so they know what to expect.

      Due to HIPAA regulations we are unable to comment on any specific patients or patient visits in this forum, but we are always eager to speak to our patients about any concerns they may have if they call our office and ask for the Practice Administrator.

      Customer Response

      11/01/2021

      Interesting how the Scotch Institute sugar codes their procedures. We all know that missing or cancelling an appointment causes penalties. Prior to my visit I asked twice over the phone what was the cost of the visit and they did not provide the answer. THAT IS ENTRAPMENT. Also, this dr. Asks questions that if you give an answer lead to him looking at something and hitting
      You with a hefty fee Like " how is your throat? " if you say... fine? He says... let me take a look... automatically he adds another $200+ to the bill. "How are are your ears?" If you say fine? He looks and hits yiu with another $50 fee.. etc.. etc...I have since spoken with 2 other doctors. When I told them that my copay was $615. They both flipped..There is no ethics to this group. And to add insult to injury last week I got a bill in the mail from a company that does allergy tests, which came via the Scotch Institute? Guess what... they never performed an allergy test on me. AVOID THIS OFFICE AT ALL COST.

      Local BBB

      BBB of West Florida

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