Business ProfileforPaul Davis Restoration & Remodeling of East and West Tampa

On May 2020 there was a bathroom water leak at my home. Lemco ******************* determined it was the shower bed pan needed to be replaced. Reported it to ******************* The ***************** adjustor (*******************************) reviewed the case and the claim (Claim # ***-00-233305) was approved for repairs under Citizens ********************** and contract given to **** Davis Restoration with the work guaranteed for 5 years. The contractor removed the bathrooms adjacent rooms laminate flooring installed over twenty years prior (it had a plastic sheeting moisture barrier, a rubber sound under flooring and the laminate planks) **** Davis installers failed to install a moisture barrier on the replacement floor.On January 2022, the **** Davis installed flooring started to show cupping and buckling. I reported that problem to Citizens and was instructed by **** Davis (***************************, *****************************) to get a leak inspection. That was done by Leak Tracker, which determined that it was an installation problem. All this was reported to Citizens (***************************) was the new adjustor by then the case had been assigned to a new adjustor (*************************). By March of 2022, I was informed that **** Davis had denied responsibility and the case had been transferred to Contractor Connection (*******************************). Contractor Connection reviewed the case and asked to have another inspection done which was performed by their chosen service: Fail Safe Inspections Solutions. By this time it was already April.Contractor Connection suggested solution was for me to provide the estimated cost for the flooring replacement and then ask me to find a flooring contractor to do the job. I provided two estimates one from Empire Today the other from 50Flooring. No positive resolution from Contractor Connection. This matter has been hanging on by just extending the time from month to month. On December of ************************************** that a Supervisor (*************************) would contact.Today is December 30, 2023, with no solution by either organization ****************** which was the original organization contracting **** Davis Restoration did not respond to the five year guarantee for the job. The Contractor which did denied installation responsibility. Contractor Connection which has sat on the issue since March (9 months) going into a new year.I can provide over 75 e-mails on the subject, since the initial reporting of the issue to all parties. The floor is a tripping hazard which needs to be replaced.