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Find a Location

Design and Remodeling Solutions, Inc. has 1 locations, listed below.

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    Business ProfileforDesign and Remodeling Solutions, Inc.

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers complete new home builder and remodeling services including kitchens, baths, room additions, sun rooms, windows and doors and more.

    Business Details

    Location of This Business
    752 Commerce Dr STE 7, Venice, FL 34292-1745
    BBB File Opened:
    9/25/2015
    Years in Business:
    9
    Business Started:
    3/31/2015
    Business Incorporated:
    3/31/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CRC1331278 for this business, issued by Sarasota County Construction License Board

    These agencies may include:

    Sarasota County Construction License Board

    1001 Sarasota Center Blvd

    Sarasota FL 34240

    (941) 861-5214

    https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

    BBB records show a license number of CRC1331278 for this business, issued by Charlotte County Construction License Board

    These agencies may include:

    Charlotte County Construction License Board

    18400 Murdock Cir

    Port Charlotte FL 33948

    (941) 743-1201

    https://secureapps.charlottecountyfl.gov/CitizenAccess/

    BBB records show a license number of CBC1260761 for this business, issued by Manatee County Construction License Board

    These agencies may include:

    Manatee County Construction License Board

    (941) 749-3047

    http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

    BBB records show a license number of CBC1260761 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CBC1260761 for this business, issued by Sarasota County Construction License Board

    These agencies may include:

    Sarasota County Construction License Board

    1001 Sarasota Center Blvd

    Sarasota FL 34240

    (941) 861-5214

    https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Ronald K. O'Brien, Manager

    Customer Contact

    • Mr. Ronald K. O'Brien, Manager
    • Ms. Susan J. O'Brien, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Frank M.

    1 star

    10/19/2021

    Be very wary of After viewing high rated reviews, we contracted Design & Remodeling Solutions (DRS) in Dec 2020 to accomplish a $110,000+ kitchen remodel. After 10 months, the remodel was less than satisfactory, riddled with problems, miss measurements, poor installation, and very poor communications. The project left many unresolved issues which DRS would not respond or fix. DRS did not complete contract. They talked a good game in the beginning but provided poor quality installation services & little attention to contract specifications. Be very wary of this company regardless of high ratings. I would NOT recommend this company.

    Design and Remodeling Solutions, Inc. Response

    11/01/2021

    Here is my side of the story,

    Mr. ****** I am sorry if you feel this way, my company has performed to its best ability on your project. I take each project very serious and personal. Our communication has always been open, honest and timely.

    Your third-party kitchen designer who is not mentioned made it very difficult to perform to our level, DRS is a turn key kitchen bathroom remodeler. We design, furnish and install kitchens and bathrooms of all sizes and price points. Your kitchen remodel was done different than our norm by you hiring a third party designer. Your hired third-party kitchen designer was the one who designed/drew and built the cabinet order out, not DRS, DRS furnished and installed it the way she had ordered/designed and drew it. The cabinet order was not or fault for miss calculations, or time lines that were disrupted from this and other outside issues, like COVID.
    We worked around your schedule to do the project for the most part. We communicated each day that we were on the job explaining what the next day looked like. You added a significate amount of new work to the scope and we accommodated that as well.
    In closing, the cabinet drawings/order that we worked from were not accurate, therefore it made for a lot of confusion and re-work. The cabinetry came in three orders as explained and laid out by your designer. I have not received a phone call from you explaining your discontent. I am more than willing to try and resolve any issues you may have.
    Regards, Ron

    Customer Response

    11/01/2021

    You came to our home, verified the measurements and the CAD drawings. So now it's the designers fault that DRS can't get the countertops straight, or the dishwasher installed correctly, or the under cabinets panels installed correctly. Or the center island installed wider than specified. Worked around my schedule when we where home everyday. Communications - are you joking! I provided photographs of the problems to you via email and no response. You had come to our home with the designer, verified the problems , documented the problems but did not fix them. You are fast to ask for payment but when I responded to you with the problems with photos we heard nothing.

    Design and Remodeling Solutions, Inc. Response

    11/02/2021

    Mr. ******, As I said in my last comment, I am sorry you feel this way. But, you had a big part in the outcome, don't you remember that you were in complete control the whole time, to the point I had to ask you nicely to back off?? you were your own GC, each professional tradesmen/vendor that worked there complained how you would constantly interfere in there work, you knew more than them, to the extent that most of them did not want to return. With that said I am wondering why you hired us?
    We have a great standing reputation in the area, check out our web site www.drssrq.com client video testimonials', they say it all.
    Regards, Ron

    Customer Response

    11/02/2021

    Not going to get into here say ! Blame everyone else, take no responsibility. Your comments speaks volumes for how to treat customers. Bottom line, we had a contract with specific measurements. The installed product did not meet the specs.

    Design and Remodeling Solutions, Inc. Response

    11/04/2021

    Mr. ******, I am more than willing to do any corrective work you claim that needs to be done however in your previous correspondences you didn't want me to return. Please explain what you would like me to do at this point. Regards, Ron

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