Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Statistics Solutions, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStatistics Solutions, LLC

    Business Consultant
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/2/2010

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide educational consulting, business consulting, researcher consulting and statistical analysis software.

    Products & Services

    This company specializes in dissertation consulting, quantitative and qualitative research and analyses, customer intelligence, and customized software for quantitative analyses.

    Business Details

    Location of This Business
    1590 Chesnut Ct W, Palm Harbor, FL 34683
    BBB File Opened:
    3/22/2006
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Incorporated:
    11/2/2004
    Accredited Since:
    6/2/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Statistics Solutions
    Contact Information

    Principal

    • Ms. Melissa Moran, President

    Customer Contact

    • Dr. James A. Lani PhD, Owner/Member
    • Ms. Melissa Moran, President
    Additional Contact Information

    Fax Numbers

    • (727) 342-7717
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On June 27, 2021, I contacted Statistics Solutions to help me with analyzing my data. I selected this business because their website initially stated knowledge of the Caring Efficacy Scale, the tool I used in my research. On 6/27/2021, Jeanine G. contacted me. On June 28, I paid this company $2450 and received an incomplete and inaccurate analysis. 1. The company advertised having experience with the CES tool, but after paying the fee, I had to tell the experts which CES statements were positive and negative. And still, after providing this information via email, their final data analysis had the information incorrect. 2. The company did not know how to generate information from Qualtrics, specifically an itemized count of each vignette used during the research. I had to obtain the information from Qualtrics, perform the analysis and forward it to Jeannie via email. 3. I provided my research questions to Jeanine via email. Celia analyzed the results for one research aim, stating that she only had one research question and that Jeanine had not given her anything more. 4. The document had obvious errors because the data was not fully cleaned. Preview data was counted in with the total number of respondents, there was no information about missing responded demographics or any information about this missing data. Records that should have been deleted were not. If not caught by myself, my research would have been invalidated, drastically delaying my program completion. 5. The document prepared by Statistics Solutions stated that my research was about the criminal justice system. Not at all. My research was about nurses and their caring efficacy. 6. The explanation for some statistical analysis was inaccurate. My committee member stated this in writing, and his comments were forwarded to Celia. A residency variable was created. This is inaccurate information. Refund of $900 would be given if I agreed not to speak about the problem.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.