Business ProfileforTom Joyce Automotive, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 18260 Paulson Dr Unit D3, Port Charlotte, FL 33954-1040
- BBB File Opened:
- 9/22/2003
- Years in Business:
- 31
- Business Started:
- 1/1/1993
- Business Incorporated:
- 10/3/1996
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MV13890 for this business, issued by Florida Department of Agriculture & Consumer Services
These agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 12:00 PM
- Contact Information
Principal
- Mr. Tom Joyce, Owner
Customer Contact
- Mr. Tom Joyce, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Carolyn R
07/02/2024
Tom Joyce Automotive, Inc. Response
07/09/2024
Hello *******,
We are very sorry to read that you did not have a great experience with us. We have researched your appointment with us; you visited our shop June 19,2023 and it appears you came in as a walk-in on that day. We do take walk-ins but we fit them around our scheduled appointments. Our records indicate that you were having issues with your headlight. We replaced one right Xenon headlight bulb, as stated on your invoice, which is a higher priced bulb in-line with industry standard prices. This is the bulb your car was manufactured with and cannot use the less expensive bulb. Our records have no mention of the left side; we apologize if there was a miscommunication. You were charged for 1 bulb and labor to change the right headlight bulb. The labor for this job is correct. As this appointment was a year ago, why did you wait until now to write a review? I have reached out to you and left a voice mail. I would really like to discuss this issue with you, as we strive to make every customer happy. Please call me at ************ or stop by the shop to further discuss this. Thank you.
*** *****
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