Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Renz Auto Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRenz Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1668 N Hercules Ave Ste A, Clearwater, FL 33765-1901
    BBB File Opened:
    6/16/2010
    Years in Business:
    18
    Business Started:
    1/15/2006
    Business Incorporated:
    1/15/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV57578 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of MV108204 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/20/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • B Tinsley Enterprises Inc
    • ROBERT TINSLEY II, INC
    Business Management
    • Mr. Robert Tinsley II, President
    Contact Information

    Principal

    • Mr. Robert Tinsley II, President

    Customer Contact

    • Mr. Robert Tinsley II, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On March 3rd, 2022 Jeep Dealship stated my 2013 Jeep GC needs a new came shaft and was leaking oil. I was gave an estimate of $4800. I said that was fine. The service rep then said it would be additional 9 labor hours to fix oil leak. I did not agree to this amount. Service manager said, i could save some money if i call his former head mechanic ***********************. At Renz Auto Repair. After calling ********** explained that the Dealership was try to charge me for an oil leak after tearing apart the car to diagnose a cam shaft failure. **** mentioned he would be able to beat that price.Taking into consideration 5 hours of the job was already started. He quoted me $4300 and agreed to repair cam shaft and oil leak. I picked up the car on March 24th. 2022 and paid bill in full. The following day I drove **** miles to ******* ** and immediate smelled oil burning. On March 26th , two days after picking up vehicle I called **** and told him Jeep is leaking oil. He told me to bring it back to him when i return form *******. 10 days later I arrived back in ******* and Immediate took back to *************. My back brakes were squealing , so I ask **** to give me an estimate on the back brakes. I thought he mite give me a deal after all I've been thru. On April 6th 2022, **** calls me and says it would be an additional $763. I said for brakes? **** said NO. $475.00 is for oil pan gasket. I picked up car on April 7 **** said that the gasket sealer didn't dry properly. And he cleaned everything and was good. On July 18th , after driving vehicle **** miles, oil change is due. I took to a shop in ******* ** and tech mention car is leaking oil. I immediately called **** at **** auto. He said to bring it in. I said Its been there 3 times for same leak. I would like a refund. He said you still have to bring it ii. I was in **. So , upon my arrival 2 weeks later I brought to shop and was told due to milage and time they could only issue a partial return of $188.28 and my car is still leaking
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John H

    5 stars

    07/21/2023

    We live in ******* ** and my sons truck broke down in ********** the other night, the next morning I called **** at ************* and explained my situation to him, he was very understanding and professional. He recommended a tow company to me, knowing that I didn't live around there, who was also very accommodating, Once the vehicle was dropped off at **** Auto, his team went to work right away to diagnose the issue and within an a couple hours the vehicle was repaired and the fix was simple. I highly recommend **** Auto, they very easily could have tried to charge for more knowing I wasn't there to talk with them face to face but they only did what they needed to repair the vehicle. **** Auto is Honest, Has Integrity and great customer service, wish they had a shop in ******* **.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.