Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Reis Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforReis Auto Service

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7532 W Hillsborough Ave, Tampa, FL 33615-4104
    BBB File Opened:
    10/10/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV86245 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Alternate Business Name
    • Reis Auto Repair
    Business Management
    • Mr. Steve Reis, Owner
    Contact Information

    Principal

    • Mr. Steve Reis, Owner

    Customer Contact

    • Mr. Steve Reis, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kimberly M

    1 star

    10/19/2021

    DO NOT GET YOUR CAR SERVICED HERE!!!!! WORST MOST UNPROFESSIONAL RUDE OWNER & WORKERS!!! NEVER COMING HERE AGAIN!!!! THEY WILL CHARGE YOU A ARM AND A LEG FOR MINOR SERVICE AND REFUSE TO LET YOUR CAR BE RELINQUISH UNLESS YOU HAVE IT TOWED!!! THEY HOLD YOUR CAR ILLEGALLY

    Reis Auto Service Response

    10/21/2021

    The allegations you describe are completely false statements and are bordering harassment.
    First of all the vehicle was driven top our shop against the advice of another mechanic. The driver **** **** admitted that the last mechanic, that was unable to repair it properly, told him not to drive the vehicle because it was dangerous.
    The passenger front ball joint was broken apart and out of socket on your spindle. Which could have resulted in your entire wheel falling off the car. We told you that you had to have the car towed away if you could not afford to repair it. We explained to you that you had to have it towed because it was dangerous to drive in that condition, not only to yourself but to anyone else that shares the road with you. It was our responsibility to make sure your car was not driven like that due to liability concerns and public endangerment. You did not care about injuring others and you refused to tow the car and called the sheriffs office for help.
    The sheriff came and disagreed with your allegations and told you that you have to tow the vehicle as well. You asked to have us arrested on zero grounds or broken laws. The officer told you we had not broken any laws. You shouted at the officer and demanded his badge number. Then you yelled and screamed at us as you did not get your way, calling us names and being very disrespectful. It was a very simple solution if you had just decided to take our advice and tow the vehicle in the first place, all of that time and energy could have been saved.

    Customer Response

    10/21/2021

    The fact that you can lie and stand on those lies are ridiculous, don't forget i was recording the whole time! I have no problem sending in the recording so they can see how you conduct business! For starters my car was taken to your shop to see what was wrong with it! Yes another mechanic was going to look at it and told us don't drive it till I see but the mechanic never came so we took the car to you too see what was wrong! Once we said no thank you because you want to charge a arm and leg you want to tell us WE HAVE TO HAVE IT TOWED! Like I said before your recommendation are noted but not needed and you refused to relinquish my vehicle and I had to call the cops! never did the cops say you was rightfully right they said if I would have to take it up with civil court! You were not able to provided that it states it is mandatory to tow vehicle if unsafe ! But you did have the audacity

    Customer Response

    10/21/2021

    To state of she is mad I'm making her tow her car, so uncalled for and unprofessional! Instead of diffusion the situation you like to make it bigger, I never once yelled at the police offer and I did ask for bag number and all so I can take it up to civil court if I have too, and yes I did yell at your man at the end due to the fact you made me get a tow truck because my car wasn't moveable but you made your little worker go and move my car turn my wheel more and I have on video when it was cracking due to your worker! So yes very unprofessional,rude, unethical and a lier!

    Customer Response

    10/21/2021

    Review this man and his shop! If you see the reviews you'll see I'm not the only one complaining about this man! I write reports so another don't have to go thru anything.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.