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This business is not BBB accredited.

AMF Travel

Phone: (570) 510-1802 Fax: (570) 961-5142 P O BOx 3388, Scranton, PA 18505

BBB Business Reviews may not be reproduced for sales or promotional purposes.


AMF Travel is a travel agency offering domestic and international tours, cruises and corporate travel.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AMF Travel include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Lou Inzillo has written an open letter to his customers stating that he is still in business and working as an independent agent for a few travel agencies. He has closed his office and changed his telephone number.

The letter stated that clients who are due refunds or credits will be paid a little at a time, but he has not included any specific terms. He also stated that consumers may use any balance owed them towards an upcoming trip and pay the remaining balance by check or credit card, payable directly to the touring company or travel agency he is representing.

If you have an unresolved dispute with this company you may wish to contact the Bureau of Consumer Protection, 214 Samters Building, 101 - 10 Ave., Scranton, PA, 18503. 570-963-4913 or seek legal advice.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AMF Travel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 15, 1999 Business started: 01/01/1994
Business Management
Louis Inzillo, General Partner
Contact Information
Principal: Louis Inzillo, General Partner
Business Category

Travel Agencies & Bureaus

Alternate Business Names
AMF Tours AMF Vacations and Cruiseway International

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.