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Find a Location

BOATsmart! has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BOATsmart!

      611 Pennsylvania Ave SE Ste 1100 Washington, DC 20003-4303

    Business ProfileforBOATsmart!

    Sports and Recreation

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BOATsmart! is an official NASBLA Approved Boating Safety Course Provider. We educate and certify boaters in the U.S. and in Canada for their Boater Education Card or Boating License. 

    Business Details

    Location of This Business
    611 Pennsylvania Ave SE Ste 1100, Washington, DC 20003-4303
    BBB File Opened:
    1/11/2016
    Years in Business:
    11
    Business Started:
    4/9/2013
    Business Incorporated:
    4/9/2013
    Type of Entity:
    Corporation
    Alternate Business Name
    • HUNTINGsmart!
    • OUTDOORsmart! USA Inc.
    Business Management
    • Ms. Tanya Ward, Business Manager
    • Mr. Cameron Taylor, President/CEO
    • Mr. Scott Reynolds, Customer Care Manager
    Contact Information

    Principal

    • Mr. Cameron Taylor, President/CEO

    Customer Contact

    • Mr. Scott Reynolds, Customer Care Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid $50 for a BoatSmart Canada course and exam on June 10, 2021 and passed the course. They never mailed me my Boating Licence as promised and my temporary card has expired. Over the previous 4 weeks I have sent multiple (7+) emails, chat messages and phoned 6 times with no answer or reply. I stayed on hold on the phone for 2 hours and no operator ever picked up. I tried leaving my call back number 3 times; no one called back. I would like my card mailed to me AND my money back after such a horrible experience with them. I have been completely ignored and never got my License! It is supposed to be a reputable company (**** **********) that is accredited by transport Canada to execute these Transport Safety courses yet they do not reply to any attempts of contacting them.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lorraine G

    4 stars

    07/31/2023

    The course content was great and easy to follow. I’d recommend removing the timers because I often read through the page more quickly and then had to wait while the timer ran out, which made the course longer than it needed to be.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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