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Find a Location

Ingram Drain and Sewer Cleaning has 1 locations, listed below.

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    Business ProfileforIngram Drain and Sewer Cleaning

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/15/1992

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumbing, Heating, Drain Cleaning, Water Heaters, Repair, Service & Maintenance

    Business Details

    Location of This Business
    6240 N Broad St, Philadelphia, PA 19141-2008
    BBB File Opened:
    4/1/1982
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Started Locally:
    1/1/1982
    Accredited Since:
    10/15/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA011133 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 8/7/2024.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Ingram's Plumbing & Heating, Inc.
    • Ingram Drain & Sewer Cleaning Inc.
    Business Management
    • Mr. Michael Ingram, President
    Contact Information

    Principal

    • Mr. Michael Ingram, President

    Customer Contact

    • Mr. Michael Ingram, President
    Additional Contact Information

    Fax Numbers

    • (215) 927-3010
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    August 16, 2021 I called Ingrams Drain and Sewer Cleaning. I had a leak in living room coming from the bathroom. **** from Ingrams came out on that day. His assessment was they needed to replace the existing 3 handle tub shower faucet. Caulk around handles both front & back, hot & cold shut off valves included. Mr *********************** came out on August 16th and replaced the faucets on the bath tub and caulked. When he finished I still had the leak. I called **** from Ingrams the 17th he came by & looked, he was going to put some sheeting behind the shower wall. I gave a down payment by check of 245.00 by check on 8/16. When *********************** from Ingrams finished the job I gave him the balance of 550.00 on 8/16. If **** were to put some sheeting up that would be 900.00. **** suggested more caulking which was going to be more money, he suggested I get a neighbor to do the caulking. I got my neighbor to do the caulking. The leak continued. On 8/24 ********** ******** replaced three pipes in bathroom
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Khym L

    1 star

    10/14/2023

    Ingram's Plumbing & Heating deserves not even one star from me and my family!!!!! Ingrams was hired to install a new 5' x5' powder room in my parents home. It was installed directly adjacent to and over existing plumbing so no trenching or extensive piping required. They charged my parent $7,995.00. There was also power on the where the room was to be built which means no extensive wiring required. After see the framing my parents thought it to be too big. asked that they decrease width by 12 inches. which also moved the toilet. Ingrams charged them an additional $2,995.00 to do that. When they said they were done, after more than a week, the room had torn wall paper hanging, an outlet that was partially covered, mixed matched wood trim, there was no new flooring at all, parts of the wall was crooked, (so crooked that the new air vent that they attempted to install was not level by 3/4" on one side) They filled the gad with caulking and not in a good way. They left the spackling of the seams trowel level rough in some areas and DID NOT USE JOINT TAPE OR CORNER BEADS AT ALL! When I called and questioned they refused to talk to me. They told my parents that they only installed to "Paint Ready" levels. When I had two other contractors look at it, one laughed and asked where was the Gold hidden. The other said confirmed my belief that my parents were taken for their money!!!! Mr. husband reminded me that Ingram's was the same company that we had issues with when they did work in our home in 1999. two months after installation the door couldn't shut past 10-15 degrees. I had my father call them. I gentleman that I didn't recall seeing on the project, chiseled off the end of the door at the hinged side. He asked me to look at it. I notice the door frame was slightly curved and ask that he take the door off and take 1/4" off of the entire width of the door because in will expand and contract and need that space. His reply...Oh that looks better!! THIS IS NOT OVER!

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