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A BBB Accredited Business since
BBB has determined that New Penn Financial, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
New Penn Financial, LLC at its headquarters and all its company-owned locations throughout the United States is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since April 30, 2009.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for New Penn Financial, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 33 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||33|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Banking and Securities-PA
Market Square Plaza, 17 North 2nd St Suite 1300, Harrisburg PA 17101
Phone Number: 717-787-1854
Fax Number: 717-787-8773
The number is 20434.002 Mortgage Lender License PA.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jerry Schiano, President & CEO Mr. Todd Stiverson, V.P. of Operations