Customer ReviewsforJamison Home Services LLC
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jenna M
5 stars01/05/2024
This was our second job with Jamison in a few years. They installed an egress window, and most recently put in a new drainage system and sump pump, as our current system location was not ideal and we got water in the basement multiple times in a few months. Jamison is prompt and helpful, sending someone out to do a quote same day and scheduling quickly. Once we got on the calendar, the job was done quickly, neatly and professionally. Dwight’s team put up a plastic sheet so debris and dust did not enter our living space. The team is kind and considerate and respected our home. From the estimate with Ryan to the work being with Dwight and his whole crew, the job went smoothly. I can’t believe it was done in only one day. Getting water damage is very stressful, and Jamison helps to alleviate that stress by their professionalism and knowledge of the work. We will continue to recommend Jamison to anyone who needs work in this area.Review from John M
5 stars12/28/2023
Upon recommendation I used Jamison to waterproof an investment property basement. The house is very old and consistently had high levels of water after even moderate rain. Jamison was excellent to work with from start to finish. They provided a detailed estimate and once we agreed upon the work, communicated regularly during the process. They had to work around other contractors doing renovations and were flexible throughout. One large example - during their work they uncovered an issue with the main water line that I had to hire a plumber to repair. The repair was extensive requiring excavation due to old piping, and Jamison was able to work around the repairs and came back to complete one small section after the pipe was fixed. The resulting work has held up perfectly during intense rain, and given us a usable basement that we did not have previously. I highly recommend Jamison.Review from Pam P
5 stars12/17/2023
The whole process was a lot to absorb, and Fernando answered all my questions. The basement looks great! The plumbers were great also. The crew cleaned up after work both days - liked that a lot. On the first day, Fernando and I were in the basement, and we could here water running. Fernando said it was the Radon system sucking up water and running back down the pipe. Then when they were creating the trench, it was full of water. I never thought there was all that water was under the house! Very impressed with the company, the crew and the process. Also, Ryan was always just a phone call away. Again, thank you.Review from Isaac B
5 stars11/27/2023
I am very impressed with Jamison waterproofing. They had installed a drainage system in my basement a few years ago. The main contractor I dealt with was Steve Custus. I was very impressed with his ability to diagnose and find a permanent solutions to solve my waterproofing issue. He is very practical, honest and extremely trustworthy. He thinks out of the box. He gave me his cell number to contact him for any future issues. I’ve interviewed other waterproofers prior to Jamison and was not impressed with their services. Recently, I’ve had an occasion to contact Steve concerning water intrusion into my garage. He has gone above and beyond trying to not only find the cause, but offering me the most cost effective solution. He answer the phone or responds to message promptly. I really appreciate him. In this day and age it’s very rare to find a contractor that is as professional as Steve Custus. I highly recommend Jamison Home Service for your waterproofing needs.Review from Janet Z
5 stars11/20/2023
The team from Jamison did our crawl space cleanout, sealed up the leaking vents, stuccoed the outside afterwards, sealed our basement and put in a dehumidifier for us. The workmanship was excellent and they were a pleasure to work with. Felt we got our money’s worth and we are very happy. They didn’t try to oversell us, which was nice. We would highly recommend them.Review from Cynthia k
5 stars11/15/2023
Karem and the crew came out this morning to install basement waterproofing to the unfinished portion of the basement. They arrived timely and finished the job in 7 hours. I thought it would take longer than that to do. They cleaned up afterward and they did everything that Ryan said they would do. I was impressed with Ryan Bond’s knowledge about the products and the solutions to my basement issues when I first met him because he was so much more knowledgeable than the other basement waterproofing companies that I met with. The prices were reasonable and I truly felt lucky to have found them. I did review several companies, researched them on the BBB, reviewed them on Yelp and Google reviews as well. That have great reviews! I also got feedback from people who already had this system installed and were happy with it and their basements were dry. I would truly recommend them for basement waterproofing services. Now I am thinking about getting the basement floor painted by them as well. Ryan was the most knowledgeable person I have met about my basement solution to the water issues I was having. He was patient with me even though I kept asking multiple questions over the months prior to putting a down payment on the work. He answered every question I had. He showed up this morning at the job site to go over everything with me and his crew to make sure the work would be done as we discussed. The crew were respectful to me and did a good job. These are my honest opinions and I have never felt better about having this work done. No more wet basements or insects or snakes coming in from the sump pump pit that I previously inherited. That had to go and I got a new one with a battery back up and a new discharge line. Ryan knew exactly what to install in my home. He wanted to make sure that I was happy and completely satisfied with the work that was done. He even followed up with me after the crew left to ask me how things went. I said that they did a wonderful job.Review from Michele D
5 stars11/04/2023
Jamison Waterproofing did work on my home over a year ago. I found the company and techs to be extremely knowledgeable, efficient and customer-focused. The scope of work that was required was thoroughly explained to me, was completed on time and the work area was clean and dry when the job was finished. One year later, Jamison sent someone to check the basement which is completely dry and I have had no water intrusions issues since the system was installed. I am a realtor and refer this company to my clients when necessary. I think they are the best!Review from Isaac B
5 stars11/02/2023
I am very impressed with Jamison waterproofing. They had installed a drainage system in my basement 2 years ago. The main contractor I dealt with was Steve C*****. I was very impressed with his ability to diagnose and find a permanent solution to solve my waterproofing issues. He is very practical, honest and extremely trustworthy. He thinks out of the box. He gave me his cell number to contact him for any future issues. I've interviewed other Waterproofers prior to Jamison and was not impressed with their services. Recently, I've had an occasion to contact Steve concerning water intrusion into my garage. He has gone above and beyond trying to not only find the cause but offering me the most cost-effective solution. He answers the phone or responds to messages promptly. I really appreciate Steve. In this day and age, it's very rare to find a contractor that is as professional as Steve C*****. I highly recommend Jamison because of Steve C*****.Review from Carol J
5 stars10/26/2023
I cannot say enough about Jamison. After a flood in the basement they were extremely timely in responding to my call. Communication was so easy as Steve was always available to answer any questions. Their workers were professional, neat and thorough. Their work ethic amazed me!Review from Camille B
1 star02/14/2023
This is by far the worst company I've ever had to deal with. I had a first estimate from Ryan Bond who had no knowledge about anything I had questions to, Then Steve C came out and sold me a dream that the job would be done in two day's when it took two crews one week to do. Besides them leaving my house cloudy if dust the first two days when I called for a higher up manager they said it was Steve and he never gotten back to me, I feel like they totally ripped me and my family off because now I have a sick mother from all this dust a.d on top of that the crew foreman told me they wrote fake Google reviews on other companies page for a $50 bonus and on top of that they blocked me from calling somehow and I need answers now. This is totally unacceptable!!!!!
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